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HP Pavilion 10 TouchSmart 10-e000 Support Question

HP Pavilion 10 TouchSmart 10-e000 Support Question

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Question posted by millerdv52 on June 25th, 2017

Hp 10 2010 Charges But Won't Turn On!

My tablet takes a charge. When I try to turn it on all I get is the HP starting screen but it never goes to homescreen. I already tried resetting ( and after wiping my computer and telling it to reboot, I still have same problem. The HP start up screen with HP logo and streaming lines just continues with no homescreen coming up!

Current Answers

Answer #1: Posted by thirdeenette1989 on June 28th, 2017 4:18 PM
thirdeenette1989

Member since:
June 28th, 2017

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you can reboot/ it manually


kindly do this procedure to manually reset your tablet

1.Charge the tablet for at least half an hour, and then disconnect the charging cable from the tablet.

2.If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.3.

3.With the device powered off, press and hold the power and volume up buttons simultaneously for approximately five seconds, and then release.

(The HP logo is displayed, and a few seconds later the Android system recovery menu is displayed.)

4.When the Android system recovery menu displays, use the volume down button to highlight Wipe data/factory reset.

(note: The touch screen is disabled when the device is in recovery mode. Use the volume up and volume down buttons to navigate up or down in the recovery menu. Use the power button to make a selection.)

5.(Press the power button to select.)

6.The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down button to highlight Yes -- delete all user data.

Figure : Confirm wipe of all user data

7.Press the power button to confirm and begin the reset.

8.A recovery system screen shows the reset process. Wait for the reset process to complete.

9.When the screen displays the message Data wipe complete, highlight Reboot system now, and then press the power button

to select and Wait for the device to reboot.

10.The factory reset is complete. Set up the device by following the steps in the HP support

document Setting Up Your HP Tablet


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