HP Photosmart 5510 Support Question
HP Photosmart 5510 Support Question
Find answers below for this question about HP Photosmart 5510.Need a HP Photosmart 5510 manual? We have 2 online manuals for this item!
Question posted by E3siebert on March 13th, 2013
No Paper Feed
the paper wont feed. No jam message says load a paper in tray. Just says Load paper in tray. I can hear heats turning but paper won't catch. Cleaned rollers. Changed paper. How much to repair?
Current Answers
Answer #1: Posted by tintinb on March 13th, 2013 6:42 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
This seems to be a hardware failure in some parts of the device. It requires repair but most printers cannot be repaired because its parts are not available for purchase. However, you can still try to bring your device to an electronics repair center. The repair cost varies based on the pricing of the repair shop.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related HP Photosmart 5510 Manual Pages
Reference Guide - Page 1
English
PHOTOSMART 5510 e-ALL-IN-ONE SERIES
Verify box content.
Reference Guide - Page 2
... lid
Scanning glass
Cartridge access door Printhead assembly
Memory card slot Paper tray (open)
Paper path cover Paper tray extender
Paper-width guide
Power specifications Note: Only use tools to perform maintenance functions. Copy: Displays the Copy menu where you can check wireless status and change preferences and use this printer with the power cord supplied by...
Reference Guide - Page 3
... start the scan.
•• If your computer is used . Just insert your computer, click Start > All Programs > HP > HP Photosmart 5510 series > HP Photosmart 5510 series. 2. Touch the Settings button on the Copy screen to set paper size, paper type, resize, specify the 2-Sided option, change
these settings from the printer display. Scan to a computer or memory...
Reference Guide - Page 4
.... 3. Temporarily disable any software firewall and close
any changes, try the following buttons to manage the print job:... turn on the printer display to set as default printer from your HP Photosmart is...To do so. 5. Then click:
•• Devices and Printers (Windows 7®) •• Printers ...Faxes
(Windows XP®) Look for error messages and resolve them. If not, right-...
Reference Guide - Page 5
... Follow the steps in Applications/HewlettPackard/Device Utilities to change from USB to wireless connection:
...Change from USB to wireless network connection
If you can help you do this: 1. If you already have your printer connected to your computer, click Start > All Programs > HP > HP Photosmart 5510...want to share it shows Not Connected, touch Turn On.
•• Print a wireless ...
Reference Guide - Page 6
... can cause problems when using devices like network printers and scanners.
In the screen showing recommended software, select the HP Photosmart 5510 series Help on Windows and HP Recommended Software on the home network and can be found over the home network.
•• Security software might see alert messages from your home network...
User Guide - Page 3
... Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26 Connect a new printer...27 Change network settings...27 Tips for setting up and using a networked printer...27 Advanced printer management tools (for networked printers 28
8 Solve a problem Get more help...29 Register your printer...29 Clear paper jam...29 Solve...
User Guide - Page 5
... with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a problem on page 5 • How do I? 1 HP Photosmart 5510 series Help
For information about the HP Photosmart, see:
• Get to know the HP Photosmart on page 29
HP Photosmart 5510 series Help
HP Photosmart 5510 series Help
3
User Guide - Page 7
... parts
• Front and top views of the HP Photosmart
Get to know the HP Photosmart
1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot 5 Memory card door 6 Paper-width guide 7 Paper tray 8 Paper tray extender (also referred to as the tray extender) 9 On button 10 ePrint button 11 Wireless button...
User Guide - Page 19
...Load original print side down on your computer, click All Programs, and then click HP. d. Before starting scan to change the number of glass.
Copy and scan
❑ Close lid. Select Copy.
❑ From the Home screen, touch Copy, and then touch Color. ❑ Touch Settings to specify paper size, paper.... Under HP Photosmart 5510 series, click HP Photosmart 5510 series, click ...
User Guide - Page 21
...of ink, try cleaning the printhead from the printer display 1. For more information, see www.hp.com/go/inkusage.
Full-size plain paper needs to be loaded and will be ...paper needs to avoid possible printing delays. On the Tools menu, touch the down arrow to complete. NOTE: 1 If you receive a low-ink warning message, consider having a replacement cartridge available to be loaded...
User Guide - Page 24
...hp.com/buy/supplies. Click the HP Photosmart 5510 series folder, click HP Photosmart 5510 series. Double-click Printer Preferences, and...click All Programs, click HP.
On Windows:
a. Click the Device Services tab, and then click the Align Ink Cartridges button....Work with cartridges From the Start menu on ink alert messages. Work with cartridges
Cartridge information and links to online ...
User Guide - Page 27
... minutes in which the corresponding button on the networking device needs to activate WPS.
b. 7 Connectivity
• Add the HP Photosmart to a network • Change from a USB connection to a wireless network • Connect a new printer • Change network settings • Tips for setting up wireless connection. ❑ Turn on wireless radio if it is off. ❑...
User Guide - Page 28
... topics • Tips for setting up wireless connection. ❑ Touch Start. ❑ Turn on a wireless network that has Internet access, HP recommends that you will only support 2....change to install the HP Photosmart on the networking device.
❑ Touch OK. Make sure your computer, you intend to a wireless network connection. Install software. If you connect the HP Photosmart...
User Guide - Page 29
...Photosmart 5510 series, click Printer Connections and Software, and then click Connect a new printer c. c.
Follow the instructions on the screen to your operating system.
1. Connectivity
To change from a USB connection to a wireless network
Do one of following according to connect the printer. c. Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change...
User Guide - Page 31
... your printer, you can find more information and help about your HP Photosmart by phone
Get more help viewer. Open the cartridge access door.
2.... taking just a few minutes to go online for both local and online topics -- Open the paper path cover. Clear paper jam
To clear a paper jam 1.
8 Solve a problem
• Get more help • Register your printer • Clear paper jam •...
User Guide - Page 32
...jammed paper from the Home screen.
Solve print problem
Make sure that the printer is turned on your computer, click All Programs, and then click HP. If you are blocking the print carriage. Under HP Photosmart 5510 series, click HP Photosmart 5510... such as paper, that are still unable to Print" issues. Solve a problem
5. Clear carriage jam
Remove any tools or other devices to go ...
User Guide - Page 33
...wireless test report 1. Touch the down arrow to solve scan issues.
Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility...how to scan" issues. Click the links below to find your network security settings. See Clean ink smear on the printouts, try clearing ink smear from the print display. Click here ...
User Guide - Page 34
... information: • Product name (HP Photosmart 5510 series) • Serial number (located on page 19 for more information. Additional warranty options
Extended service plans are in the carriage. 3. Prepare printer
If you still receive a supply upgrade problem error message, contact HP support for help is not successful, try cleaning the cartridges from HP at...
User Guide - Page 46
... do not get lost. This regulatory number should be changed. You can change the setting , the printer will automatically turn the printer back on the printer. Touch the down arrow...turn on . Touch the down arrow to ensure that you are printing through a wireless or Ethernet connection over a network, Auto Power-Off should not be confused with the marketing name (HP Photosmart 5510...
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