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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by TrAS on September 26th, 2013

Hp Photosmart Does Not Print Black

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 7:20 AM
DreadPirateRoberts

Member since:
November 19th, 2010

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This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).

You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

...Inside... Remove all models 2 Unpack printer. Printed in [English] Printed in [French] © 2010 Hewlett-Packard Development Company, L.P. Register your HP Photosmart 3 Features and tips 4 What's new? Web Services 5 Network Printer Setup 6 * Not included with all tape, protective film, and packing material. PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify...
Reference Guide - Page 2

... that you still can't print, or if the Windows software installation failed: 1. If you are still having a problem, contact HP support for the printer to it. English Setup troubleshooting If the HP Photosmart doesn't turn on . 1. Or, plug the printer directly into a switched outlet, check that your HP Photosmart is set as default printer" from your printer has a check mark...
Reference Guide - Page 3

... show estimated ink levels. Copy Opens the Copy menu where you can view and print your HP Photosmart English Display The color touch screen displays menus, photos, and messages. Cancel Stops...topics. Apps Provides a quick and easy way to access and print information from your scan. Get to know your printer's email address. Flick horizontally or vertically to scroll through photos...
Reference Guide - Page 4

... card in several ways, including: •• Initialization, which prepares the printer and cartridges for you to Card, or Reprint. English Features and tips Print •• Print photos directly from your computer: •• Windows XP, Vista, Win 7: Click Start > All Programs > HP > Photosmart C310 series > Help. •• Mac OS X v10.5 and v10.6: In...
Reference Guide - Page 5

... of a virus or other free services. NOV HP Apps ePrintCenter Print the web, without a computer Select an Apps icon on the HP Photosmart front panel. •• Select the Web Services menu from the web. Go to the ePrintCenter website for more Apps from the printer display. Print calendars, notebook and graph paper, even puzzles. •...
Reference Guide - Page 6

... up a wireless connection, go to the Wireless Printing Center site: www.hp.com/go to System Preferences, select Print & Fax, then click the + button under the Printers list at the left. If your network. Select your USB cable connected until prompted to disconnect it. 2. On the HP Photosmart front panel, press the Wireless button to display...
Reference Guide - Page 7

... download the Network Diagnostic Utility, which the HP Photosmart is connected to the same network to see if you are having trouble printing: •• Turn off the power on... wireless password are not found automatically during installation and can identify firewalls installed on the printer. You may have a router problem. The computer should re-enable the security applications after...
User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges ...
User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...
User Guide - Page 7

2 Get to know the HP PhotosmartPrinter parts • Tips for getting to know the printer Printer parts • Front view of the printer Get to know the HP Photosmart 1 Lid 2 Lid Backing 3 Glass 4 Color graphics display (also referred to as the display) 5 Photo tray 6 Paper... Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5
User Guide - Page 8

... connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the HP Photosmart Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for printing recipes, coupons, other content from the web, simply...
User Guide - Page 12

... are not compatible, the printer software displays an alert and allows you to curl, which could reduce the quality of the photo tray. 3. NOTE: To achieve the highest dpi resolution, you can print on a single envelope, a group of envelopes, or label sheets designed for print success Print envelopes With the HP Photosmart, you have photo paper...
User Guide - Page 23

... estimated ink levels are displayed. Work with ink Check the estimated ink levels You can also open the Printer Toolbox from the Print Properties dialog box. NOTE: 3 Ink from the HP Photosmart Software 1. In addition, some residual ink is left in another printer, the ink level indicator might need to replace the cartridges until the...
User Guide - Page 29

... North America, Asia Pacific, and Latin America (including Mexico). Contact your HP dealer or call Call HP support while you add any new hardware or software to your computer at ...front of related topics -- This section contains the following information: • Product name (HP Photosmart Premium e-All-in-One C310 series) • Serial number (located on the back or bottom of the product)...
User Guide - Page 30

Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for the HP Photosmart at additional costs. Chapter 7 Additional warranty options Extended service plans are available for information about the extended service plans. HP support 28 HP support
User Guide - Page 31

... the printer is already on the network, the software will provide other device on your network., including the printer. •...a networked printer: • When setting up messages. 4. To install the Windows HP Photosmart Software on the network, the Printers Found screen...print a self-test report to the network. Connectivity 29 If you see firewall pop-up and using a networked printer...
User Guide - Page 32

...Utility and other troubleshooting tips. Click here to go online for more information. • Learn how to connect the HP Photosmart to wireless connection. Click here to go online for more information. • Learn how to change from a ... online for more information. • Learn how to connect the HP Photosmart to work with your firewall and anti-virus programs during printer setup.
User Guide - Page 33

... • Regulatory notices • Regulatory wireless statements Notice Technical information Cartridge chip information The HP cartridges used , any printing errors that assists in the operation of pages printed using the cartridge, the page coverage, the printing modes used with the HP Photosmart. If you prefer to not allow access to this information inaccessible by turning off...
User Guide - Page 34

...: You can continue to potential high electromagnetic fields Print resolution To learn more about future operating system releases and support, visit the HP online support Web site at www.hp.com/support . Touch Cartridge Chip Info, and then touch OK. Specifications Technical specifications for the HP Photosmart are using a USB cable less than or equal...
User Guide - Page 37

... into Energy Save mode by default. Touch the down arrow to turn off the HP Photosmart, it can take longer than expected to scroll through the options, and then touch...Power consumption Hewlett-Packard printing and imaging equipment marked with some of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is on . Touch ...

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