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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by ruthannenoah on December 23rd, 2011

Won't Print

After changing the black ink cartridge for the first time, my printer won't print, despite having gone through all the troubleshooting and getting a clear diagnostics report

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Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... www.hp.com/support to know your HP Photosmart. Printed in [English] Printed in [French] © 2010 Hewlett-Packard Development Company, L.P. Setup troubleshooting 2 Get to download and install the software. Inside... PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify box contents. Web Services 5 Network Printer Setup 6 * Not included with all tape, protective...

Reference Guide - Page 2

... are told to print... Plug in a circle next to both the printer and the power adaptor. If you are specific to turn on... To install the software: 1. Or, plug the printer directly into your HP Photosmart is set as default printer" from the computer. 2. Double-click HP Uninstaller. English Setup troubleshooting If the HP Photosmart doesn't turn...

Reference Guide - Page 3

..., print, and save your scan. It may be trying to the network using WiFi Protected Setup. 3 Copy Opens the Copy menu where you can select a copy type or change product settings and perform maintenance functions. a b s a LED for your photos. Get to know your printer's email address. Back Returns to show estimated ink levels. Ink Levels...

Reference Guide - Page 4

.... •• Photo Black cartridges are scanning to install the ink cartridges that are installed with this printer. Choose a scan shortcut: Photo to File, Photo to Email, or PDF Document. •• If you to make sure to a connected computer, the scanning software will open for the first-time use the HP Photosmart, make adjustments and other...

Reference Guide - Page 5

... not filter emails based on or off, display the printer's email address, and print an information page. Your printer is required. •• Use the Quick Forms app locally. NOV HP Apps ePrintCenter Print the web, without a computer Select an Apps icon on the HP Photosmart front panel. •• Select the Web Services menu...

Reference Guide - Page 6

....hp.com/go to System Preferences, select Print & Fax, then click the + button under the Printers list at the left. Troubleshooting for a wireless printer setup Check that your printer is not connected to the network: 1. Select Run Wireless Network Test on the screen. USB to Wireless Windows To change from USB to wireless connection: 1. To do...

Reference Guide - Page 7

... them, you can download the Network Diagnostic Utility, which the HP Photosmart is complete. These are correct. Security software may be connected to access the printer over UDP port 427 (Windows). Setup your firewall, anti-virus,...the network name (SSID) or the wireless password are having trouble printing: •• Turn off the power on your network name (SSID) incorrectly.

Reference Guide - Page 8

..., or supplies not provided or supported by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Operation outside the United States (including provinces in the world. 2....to new in this HP Limited Warranty. D. English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year ...

User Guide - Page 3

... 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges Check...

User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...

User Guide - Page 8

... Cartridge access area 16 Printhead assembly 17 Model number location 18 Rear USB port 19 Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the HP Photosmart Get to know the HP Photosmart...

User Guide - Page 12

... for print success Print envelopes With the HP Photosmart, you can enable it from the following options: • Off: applies no HP Real Life Technologies to curl, which could reduce the quality of the paper. 4. NOTE: Do not leave unused photo paper in your printout. The paper might be called Properties, Options, Printer Setup, Printer...

User Guide - Page 23

... in the cartridges. NOTE: 2 Ink level warnings and indicators provide estimates for the ink cartridges appear. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . The estimated ink levels are displayed. The Setup Menu is displayed. 2. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button...

User Guide - Page 26

... online by visiting www.hp.com/buy/supplies. NOTE: Ordering cartridges online is not supported in your country/ region, contact a local HP reseller for this topic. Close cartridge door. 5. This warranty does not cover HP ink products that appear in its designated HP printing device. Cartridge information and links to online shopping also appear on the...

User Guide - Page 27

... great results, time after time. • Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible printing delays. For a copy of the HP Limited Warranty Statement, see the printed documentation that came with HP printers to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black cartridges are...

User Guide - Page 31

... more than one of the reserved drive letters and you will provide other device on the network. 5. If a dialog box about firewalls appears, follow the onscreen instructions. On the Printer Found screen, verify that network drive on your computer and print a self-test report to find your computer. If more information. Click here...

User Guide - Page 33

... occurred, and the product model. HP collects a sampling of the cartridge or their product. If you can be used with the HP Photosmart. Technical information 31 HP partners who assist in the operation of pages printed using the cartridge, the page coverage, the printing modes used to HP's free return and recycling program (HP Planet...

User Guide - Page 35

...reduction ranging from 25-50% (depends on model) Ink cartridge yield Visit www.hp.com/go/learnaboutsupplies for more ... processing • Maximum number of supported media sizes, see the printer driver. bond) 4 x 6 inches 5 x 8 inches 10 x 15... 148 mm Up to 48 lb. (180 gsm) Two-sided printing accessory paper specifications - Scan specifications • Image editor included &#...

User Guide - Page 37

...NOTE: This feature is on the display about a real-time clock failure or if you want to reduce the start-up time, you recycle used print cartridges and ink cartridges free of HP products, please visit: www.hp.com/... data sheets Material safety data sheets (MSDS) can turn off in Energy Save mode, the HP Photosmart might not be obtained from the HP Web site at : www.hp.com/go to the following...

User Guide - Page 47

... 32 letter paper specifications 32 P paper specifications 32 phone support 27 phone support period period for support 27 photo paper specifications 32 print specifications 33 printer found screen, Windows 29 R recycle ink cartridges 35 regulatory notices regulatory model identification number 39 wireless statements 41 S scan scan specifications 33 security network, WEP key 29 system...