HP Photosmart Wireless e-All-in-One Printer - B110 Support Question
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Question posted by deebrown on September 7th, 2011
Keep Getting Message Ink Cartridge Access Door Is Open
what should i do
Current Answers
Answer #1: Posted by altomic on September 12th, 2011 8:58 PM
if you lift up the printer door you will see a button thing protruding from the door that is on the left hand side about 5 centimetres behind where "WEB" is written on the front (as in the "PRINT, SCAN COPY WEB").
this was the source of my problem with my b110a. if you play with this switch -slowly push it in/slowly let it out- you will (hopefully) see the warning disappear. for a second.
I gave the LCD screen a bit of a tug and it came slightly loose. I then pushed it back into place and then the error went away.
My theory is that it is a problem with the switch that warns that the ink door is open. it is a physical problem possibly caused by something in that area not sitting properly. hence pulling pushing at the LCD somehow "corrected" the problem. my problem occured after I had moved my printer and may have loosened something controlling the switch. I get the error message the first time I used my printer after moving it.
this was the source of my problem with my b110a. if you play with this switch -slowly push it in/slowly let it out- you will (hopefully) see the warning disappear. for a second.
I gave the LCD screen a bit of a tug and it came slightly loose. I then pushed it back into place and then the error went away.
My theory is that it is a problem with the switch that warns that the ink door is open. it is a physical problem possibly caused by something in that area not sitting properly. hence pulling pushing at the LCD somehow "corrected" the problem. my problem occured after I had moved my printer and may have loosened something controlling the switch. I get the error message the first time I used my printer after moving it.
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