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HP Photosmart eStation All-in-One Printer - C510 Support Question

HP Photosmart eStation All-in-One Printer - C510 Support Question

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Question posted by rick27607 on July 17th, 2012

Hp Estation C510a - Local Scan And Application Scan Results Showing Vertical Lin

Symptoms: I started seeing tight vertical lines in my scan results when scanning: Locally using the built in scan function of the estation c510a built in display, pc display via a SW app or when printing Using packages like ACDsee, paperport Happens in B&W, greyscale or color  Troubleshooting (nothing worked): Unplugged C510a waited 10 minutes and re-plugged Ran HP Update Ran HP Imaging troubleshooting tool (from HP website) I downloaded and ran HP Print and Scan Doctor and launched HP Scan Diagnostic Utility from there. I even ran HP Update again. uninstalled the HP Imaging SW and rebooted and reinstalled I had checked for updated previously but selected it again on the docked Zeen and it shows my system is up to date --> firmware shows: zep1cn1130ar (2.2) (113110) I also performed a factory reset and when I just did I had hoped that would be the fix my issue but unfortunately it did not work -- after the reset the onboard scanning function (viewed on the zeen) still showed the same vertical lines (as previously shared in my posts). Wondering if anyone else has experiened tihs -- seems to be a product defect but as it is just out of warranty i doubt HP will do anything to help. Thanks,   Rick

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Related HP Photosmart eStation All-in-One Printer - C510 Manual Pages

Quick Tour - Page 2

Front of HP eStation Zeen Navigate using these buttons Customize your displayed widgets Select from your favorite apps in the app tray (touch the arrow to see all available apps)
Quick Tour - Page 3

Back of HP eStation Zeen Volume down Volume up SD card slot Headphone connector SD Speaker eStation Zeen Docking connector USB connector (purchase optional cable separately) Power connector (purchase optional cable separately) Power button
Quick Tour - Page 4

Secondary display on main printer Use when the HP eStation Zeen is undocked: Cancel Copy Copy Black Color Paper Attention Feed light Docking port for removable display
Quick Tour - Page 5

Moving apps Touch and hold an app to grab it, then drag and drop it to the new location: Rotating View your HP eStation Zeen in either landscape or portait orientation: 11:54 AM Gesturing Swipe your finger to move quickly through pages: Slideshow Delete Details Share Print 11:54 AM Slideshow Delete Details Share Print
Setup Poster - Page 1

Thank you for choosing the HP PHOTOSMART eSTATION C510 series START HERE to set up your printer HP printer limited warranty statement To find the European Union Regulatory Notice statement and compliance information, go to be powered by HP. Printed in standalone application is intended to the onscreen Help, click Technical information > Regulatory wireless statements > Regulatory wireless ...
Setup Poster - Page 2

HP Photosmart eStation C510 series Note: For computers without a CD/DVD drive, please go /ePrintCenter Explore additional services* * Some services and/or partners may not be prompted on or you chose not to download and install the software. applications that let web-enabled printers capture and print web-based content: www.hp.com/go to www.hp.com/support...
User Guide - Page 6

OFF indicates that the wireless radio on the main printer is on and has a network connection; Chapter 1 HP Photosmart eStation C510 series - When the product is still used. To completely remove power, turn off the product, and then unplug the power cord. 14 Wireless network indicator ...
User Guide - Page 9

... to get the most out of the printer 32 Printhead assembly 33 Cartridge access area 34 Model number and ink selectability label location 35 Rear USB port 36 Power connection (Use only with the power adapter supplied by HP.) 37 Two-sided printing accessory HP Photosmart eStation C510 series - HP Photosmart eStation C510 series - Use the Removable Display 7 • Top...
User Guide - Page 10

... button from the screen you are viewing. Touch this button to show the menus that are available from the Home screen to the previouslyviewed... Feature Feature Description Touch this button to move to see the following sub-menus: Manage Homepage, System Notifications, System Dashboard, and Settings. 8 Online Topics Touch this button to return to navigate and use the HP eStation Zeen.
User Guide - Page 12

... above the screen area, swipe your wireless connection, muting screen sounds, or canceling. You can perform a reset of the HP eStation Zeen to recover from the main printer, you can perform a reset of the HP eStation Zeen. Pinch to shrink, stretch to zoom in When viewing a photo in closer to the image. Power button options...
User Guide - Page 13

... your Home screen pages, add new pages, and rearrange pages. Use the Removable Display 11 HP Photosmart eStation C510 series - Manage the widget area You can customize the widget area of your Home screen pages by placing items of the HP eStation Zeen, press and hold the Power button for at least 8 seconds. To perform a reset...
User Guide - Page 19

To sort apps: 1. HP Photosmart eStation C510 series - You can be sorted alphabetically or by Apps, Print App, and Bookmarks. You can .... Choose from any of the App Favorites bar to select the sorting option you have an internet connection to the HP eStation Zeen before attempting to your apps Your apps are grouped by category. View all apps in the App Drawer can ...
User Guide - Page 20

...be connected to a wireless network for app updates or enable automatic updates on the HP eStation Zeen (US only) This document contains information about how to delete. 3. Touch Cancel...app updates or enable automatic updates. Enabling App Updates on the HP eStation Zeen. On the Tools menu, touch Advanced and then touch Applications. A list of the following methods to various websites. The ...
User Guide - Page 21

... top left side of menu options appears. 2. HP Photosmart eStation C510 series - A checkmark appears in the notification area. 5. From the Application Updates menu, touch Install next to enable automatic updates on the HP eStation Zeen. NOTE: Your HP product must be connected to a wireless network for app updates and the Application Updates menu shows a list of Use and enable Web...
User Guide - Page 22

...want to the app update you can access all the settings for the main printer and the HP eStation Zeen. From the Application Updates menu, touch Install next to download (such as the Kindle app ... downloads to open the Application Updates menu. 5. On the Application Settings menu, touch App Updates, and then touch Check for app updates and the Application Updates menu shows a list of the ...
User Guide - Page 24

... the line under the Printer Wireless bar of the Wireless Settings screen. 2. Add a new wireless network To add a new wireless network: 1. If the HP eStation Zeen is shown, instead. Check the wireless connection status of the main printer The HP eStation Zeen must be connected to check the connection status of the screen. Enter a security key, if applicable...
User Guide - Page 25

... screen. The battery can both the HP eStation Zeen and the main printer are in range of one, touch the checkbox in the Network Notifications area of the Power area to it into the main printer, or connecting an AC charger (must be connected to see more details. Touch Start to the right of the Estimated...
User Guide - Page 26

... tutorials with animations about how to use the volume buttons on the HP eStation Zeen, touch the plus (+) or minus (-) controls next to Printer Volume. Chapter 1 View estimated ink levels To view the estimated ink levels in the Printer Maintenance screen. Bar graphs show the approximate amount of Use window appears. 2. Adjust the media and...
User Guide - Page 31

...hp.barnesandnoble.com where you a HP Photosmart eStation C510 series - eReading Shelves The Books, Magazines, and Newspapers Apps each contain a shelf of the Barnes & Noble Digital Bookstore appears. 2. Swipe up with your finger to read your account in the Bookstore application for purchase are ready to see... to show more information about the eReader menu bars, see everything that...
User Guide - Page 37

...Scan to a Computer", "Scan to a Memory Card", and "Send and Receive Faxes with your HP eStation Zeen, touch the Newspapers app. Newspapers Touch this app to display the zoom +/- Printer Touch this app to purchase, download, and read and it will open . Swipe down and up with your HP eStation Zeen, touch the Magazines app. HP Photosmart eStation C510...more information, see the "Purchase...

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