HP ProBook 4320s Support Question

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Question posted by Anonymous-49489 on January 25th, 2012

I Have A Probook 4320s And It Has A In-bulit Webcam Which Suddenly Stopped Worki

the webcam used to work but one day suddenly it stopped working and now it is not even visible on the device manager, what should i do to get my web cam back?

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Related HP ProBook 4320s Manual Pages

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1

...; It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures. HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9

... resolution) √ √ 1 HP ProBook 4321s Notebook PC √ NOTE: For use in the People's Republic of China. 1 Product description Category Product Name Processors Chipsets Graphics Panels Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete HP ProBook 4320s Notebook PC √ √ NOTE: Discrete not...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10

...webcam ● 33.8-cm (13.3-in) HD with webcam for use with WWAN ● 33.8-cm (13.3-in) HD BrightView with webcam ● 33.8-cm (13.3-in) HD BrightView with webcam...dual channel) ● 1024-MB total system memory (1024-MB × 1) HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ √ √...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11

...on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ &#...Two stereo speakers Integrated 2.0-megapixel webcam (fixed focus) High-speed 56k modem for all regions and countries except Brazil High-speed 56k modem for use in ) tray load Supports...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12

Category Ethernet Wireless External media cards Ports Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Supports no modem option √ √ √ √ 10/100/1000 Ethernet network interface card (NIC) √ √ √ √ ...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13

Category Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete USB 2.0 (3) √ √ √ √...AC power √ √ √ √ Keyboard and 33.8-cm (13.3-in) keyboard with TouchPad pointing devices √ √ 35.6-cm (14.0-in) keyboard with TouchPad √ √ TouchPad only, with 2...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14

...8730; Windows 7 Professional with Office 2007 Ready (excludes Japan) √ √ √ √ 6 Chapter 1 Product description Category Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Windows 7 Starter with Office 2007 Ready (excludes Japan) √ √ √ √ Windows 7 Starter with Office...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15

... 7 Home Premium 32 Windows 7 Home Basic 32 Windows 7 Starter Windows Vista Business 32 Windows Vista Home Basic 32 Windows XP Professional HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ √...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16

Category Serviceability Description HP ProBook 4320s HP ProBook4 320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Microsoft Office ...√ √ √ only) SUSE Linux √ √ √ √ Certified: Microsoft® WHQL Web Support: Windows 7 Professional 64 √ √ √ √ √ √ √ √ Windows...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 20

...; When the computer is in Standby, press the button briefly to exit Standby. ● When the computer is in this section. If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn on the computer. ● When...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 26

... still photographs. 18 Chapter 2 External component identification Display NOTE: Your computer may look slightly different from the illustration in use. Records sound. Component (1) Internal display switch (2) Internal microphone (3) Webcam light (select models only) (4) Webcam (select models only) Description Turns off the display if the display is closed while the power is in this...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 31

... HD BrightView 599560-001 ● 35.6-cm (14.0-in) HD BrightView with webcam 599561-001 ● 35.6-cm (14.0-in) HD with webcam 599562-001 ● 35.6-cm (14.0-in) HD (1366x768 resolution), red... displays: ● For use in Belgium ● For use in Brazil ● For use in Bulgaria ● For use in Canada (French) ● For use in Denmark ● For use in Europe 599572-A41 599572...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 38

... for 35.6-cm (14.0-in) displays with webcam ● Display cable for 33.8-cm (13.3-in) displays without webcam ● Display cable for 35.6-cm (14.0-in) displays without webcam (6) WLAN antennas and cables (included with back cover) (7) WWAN antennas and cables (included with back covers used with WWAN option) (8) Display back cover ●...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 47

... (13.3-in) displays, red Palm rest with Touchpad for use with 35.6-cm (14.0-in) displays Display assembly, 33.8-cm (13.3-in) HD (1366x768 resolution) Display assembly, 33.8-cm (13.3-in) HD BrightView Display assembly, 33.8-cm (13.3-in) HD BrightView with webcam Display assembly, 33.8-cm (13.3-in) HD BrightView with...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 48

... button board), 35.6-cm (14.0-in) Top cover, for use with 33.8-cm (13.3-in) models Top cover, for use with 35.6-cm (14.0-in) models Webcam module Keyboard, 33.8-cm (13.3-in), for use in the United States Keyboard, 33.8-cm (13.3-in), for use in the United Kingdom Keyboard, 33.8-cm (13.3-in...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 50

..., red Display back cover for 35.6-cm (14.0-in) displays without WWAN, red Display back cover for 35.6-cm (14.0-in) displays with webcam and without WWAN, red Palm rest with Touchpad and fingerprint reader for use with 33.8-cm (13.3-in) displays, red Palm rest with Touchpad and fingerprint reader for...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 89

... 608742-001 ● 35.6-cm (14.0-in) HD with webcam, red 608743-001 Display bezel ● For use with 33.8-cm (13.3-in) displays with webcam ● For use with 35.6-cm (14.0-in) displays with webcam ● For use with 33.8-cm (13.3-in) displays without webcam ● For use with 35.6-cm (14.0-in) displays without...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 90

...9679; For use with 33.8-cm (13.3-in) displays with WWAN ● For use with 35.6-cm (14.0-in) displays with webcam and without WWAN ● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN ● For use with 33.8-... procedures WLAN cables (see Palm rest on page 60) d. Disconnect all external devices connected to the computer. 3. Speakers (see Speakers on page 64) e.

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 93

...in the display enclosure, align the holes on the webcam module with the pins on the display back cover (1), disconnect the webcam cable from the double-sided tape on the display ... screws (2) that secure the display panel to replace the webcam module, gently pull the webcam module away from the module (2), and then remove the webcam. If it is necessary to replace the display hinges, remove...

HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 94

8. The left and right display hinges are available in the display hinge kit. 10. If it is necessary to replace the display/webcam cable, turn the display panel upside-down and peel back the tape that secure the display hinges to the display panel (1), and then release the ...