HP ProBook 4525s Support Question
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Question posted by rushA1Sens on June 6th, 2014
How To Reset A Hp Probook 4525s To Factory And I Cant Get Past The Loading
screen
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Related HP ProBook 4525s Manual Pages
Worldwide Limited Warranty and Technical Support - (1 Year) - Page 10
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![](/manualimages/m/t/hewlettpackard-321-worldwide-limited-warranty-technical-support-1-year-2535129_10_5460.png)
... you to assist HP as follows:
Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities.
Implement temporary procedures or workarounds provided by HP. If you choose not to deploy available remote support capabilities, you have purchased. All services may incur additional costs due to increased support resource...
Worldwide Limited Warranty and Technical Support - (3 Year) - Page 10
![](/manualimages/c/4/hewlettpackard-321-worldwide-limited-warranty-technical-support-3-year-04e1bac_10_0e4e.png)
![](/manualimages/c/4/hewlettpackard-321-worldwide-limited-warranty-technical-support-3-year-04e1bac_10_0e4e.png)
... other storage devices as follows:
Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities.
Implement temporary procedures or workarounds provided by HP.
All services may reasonably request in materials and workmanship on HP Hardware Products), you to assist HP as a precaution against possible failures, alteration, or...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 1
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![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_1_8866.png)
Installing SATA Drivers on HP Notebook PCs
Technical white paper
Table of contents
Introduction ...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System prerequisites ...2
Adding SATA drivers to RIS Installation Points 3 ...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 2
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![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_2_4117.png)
.... • Necessary drivers, especially Intel SATA AHCI Controller Driver. • Proper OS License for each system on HP Notebook PC models. System prerequisites
You will need the following guidelines provide procedures for use by HP personnel and customers. Note: You can also download HP drivers and utilities, including the most current
available ROM for each...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 11
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_11_1be2.png)
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_11_1be2.png)
... connect to Step 11
Only for HP EliteBook 2540p, HP EliteBook 2740p, HP EliteBook 8440p, HP EliteBook 8440w, HP EliteBook 8540p, HP EliteBook 8540w, HP EliteBook 8740w, HP ProBook 4320s, HP ProBook 4321s, HP ProBook 4420s, HP ProBook 4421s, HP ProBook 4520s, HP ProBook 4720s, HP ProBook 5220m, HP ProBook 6440b, HP ProBook 6450b, HP ProBook 6540b, HP ProBook 6550b:
5) Download and run the "Intel...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 12
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_12_ce79.png)
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_12_ce79.png)
...in step 4, this will be c:\sp99999\Winall\Driver (for XP32) or c:\sp99999\Winall\Driver64 (for Compaq 325, Compaq 326, HP 425 and HP 625, HP ProBook 4325s, HP ProBook 4326s, HP ProBook 4425s, HP ProBook 4525s, HP ProBook 6445b, HP ProBook 6455b, HP ProBook 6545b, HP ProBook 6555b:
5) Open My Computer and browse to the directory where you want to install for this will be c:\sp99999\RAID7xx...
Getting Started - Windows 7 - Page 37
![](/manualimages/7/a/hewlettpackard-mini-100e-getting-started-windows-7-8570f62_37_f81e.png)
![](/manualimages/7/a/hewlettpackard-mini-100e-getting-started-windows-7-8570f62_37_f81e.png)
... the computer. For contact information, refer to http://www.hp.com/support, select your computer. 7. If possible, back.... When prompted, press any software installed on -screen instructions. Select Repair your country or region, and...the computer are permanently removed. Follow the on -screen instructions. 5. Follow the on -screen instructions.
You can also order the DVD by calling...
HP ProBook Notebook PC User Guide - Windows Vista - Page 166
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_166_a81a.png)
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_166_a81a.png)
...Vista operating system DVD, follow the on-screen instructions. Make sure that were installed at the factory. For contact information, refer to the...system loads.
3. If possible, back up ) your computer, you have created and any software installed on -screen instructions.... ESC key for the presence of the screen.
4.
NOTE: If the HP Recovery partition has been deleted, you have...
HP ProBook Notebook PC User Guide - Windows Vista - Page 169
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_169_9121.png)
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_169_9121.png)
... size, system ROM, video revision, and keyboard controller version. File menu
Select System Information Set System Date and Time System Diagnostics
Restore Defaults Reset BIOS security to the factory default.
Then exit and restart the computer. Cancel any changes entered during the current session. Set or change the date and time on...
HP ProBook Notebook PC User Guide - Windows Vista - Page 170
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_170_8403.png)
![](/manualimages/r/p/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-vista-2f48823_170_8403.png)
... Select User Management > Create a New BIOS User Account (requires a BIOS administrator password) Password Policy (requires a BIOS administrator password) HP SpareKey Always Prompt for HP SpareKey Enrollment Fingerprint Reset on Reboot (If Present) Change Password HP SpareKey Enrollment Anti Theft > AT-p (select models only) DriveLock Password
Automatic DriveLock Disk Sanitizer
System IDs
To do...
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 1
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_1_91e2.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_1_91e2.png)
HP ProBook 4525s Notebook PC
Maintenance and Service Guide
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 9
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_9_4a84.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_9_4a84.png)
1 Product description
Category Product Name Processors
Chipsets Graphics
Panels
Description
HP ProBook 4525s UMA
HP ProBook 4525s Notebook PC
•
AMD™ processors
● Phenom II P920 1.6-GHz, 2MB L2 cache (25W) •
...
● 1366×768 BrightView
● 1366×768 BrightView for webcam
HP ProBook 4525s discrete •
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1
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 10
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_10_286a.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_10_286a.png)
Category Memory
Hard drives Optical drives
Description
HP ProBook 4525s UMA
15.6-in HD LED backlight panel (optional):..., 7200-rpm
● 250-GB, 7200-rpm
HP 3D DriveGuard (not available on Linux)
•
Fixed, no modular requirements
•
SATA 12.7-mm tray load
•
Supports option of no optical drive
•
HP ProBook 4525s discrete
2
Chapter 1 Product description
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 11
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_11_6644.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_11_6644.png)
...
Diskette drive Audio/visual Modem Ethernet Wireless
Description
HP ProBook 4525s UMA
HP ProBook 4525s discrete
Supports the following drives:
•
•...
•
•
Bluetooth 2.1
•
•
Integrated WWAN options by way of HP Mobile Broadband Module:
Supports only HP certified WWAN options
•
WWAN module UNDP Gobi2 including GPS with 2 • antennas (not...
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 12
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_12_6f20.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_12_6f20.png)
Category
Description
HP ProBook 4525s UMA
Dual WWAN antennas (world wide 5 band)
•
SIM module (user accessible behind battery)
•
External ... with Office 2007
•
Ready (excludes Japan)
Windows 7 Home Premium 32 with Office 2007
•
Personal (Japan only)
HP ProBook 4525s discrete
• • •
•
•
•
4
Chapter 1 Product description
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 13
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_13_c876.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_13_c876.png)
Category
Description
HP ProBook 4525s UMA
Windows 7 Home Premium 32 with Office 2007
•
Personal with PowerPoint (Japan only)
Windows 7 Home Premium 32 with Office 2007
•
Professional (Japan...2007 ready • (excludes Japan)
Windows 7 Home Basic with Office 2007 ready -
•
EDGI
Windows 7 Home Premium with Office 2007 ready - • EDGI
HP ProBook 4525s discrete
5
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 14
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_14_cac2.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_14_cac2.png)
... discrete •
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• • •
6
Chapter 1 Product description Category
Description
HP ProBook 4525s UMA
Windows 7 Professional 32 with Office 2007 ready - • EDGI
Windows 7 Professional 32 with XP Pro images with • Office 2007 ready (excludes Japan)
Windows 7 ...
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 15
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_15_9183.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_15_9183.png)
... Web-only Support: Windows 7 Professional 64 versions End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module WWAN module
HP ProBook 4525s UMA
HP ProBook 4525s discrete
•
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•...
HP ProBook 4525s Notebook PC - Maintenance and Service Guide - Page 105
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_105_423f.png)
![](/manualimages/l/g/hewlettpackard-probook-4525s-hp-probook-4525s-notebook-pc-maintenance-service-guide-8937fea_105_423f.png)
... listed in this section provide an overview of Computer Setup options.
File menu
Select System Information Set System Date and Time System Diagnostics
Restore Defaults Reset BIOS security to the factory default.
Computer Setup menus
The menu tables in this chapter may not be supported by your computer or your operating system.
HP ProBook Notebook PC User Guide - Windows 7 - Page 169
![](/manualimages/0/d/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-7-8021636_169_d9d5.png)
![](/manualimages/0/d/hewlettpackard-probook-4325s-hp-probook-notebook-pc-user-guide-windows-7-8021636_169_d9d5.png)
... optical drive before the Windows operating system loads.
3.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in this guide.
3. Software not installed at the factory. If possible, check for recovery" message is displayed on the screen.
5.
Follow the on -screen instructions.
Make sure that were installed...
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