HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by cadigip on August 13th, 2014
6460b Wont Boot
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Current Answers
Answer #1: Posted by freginold on August 21st, 2014 3:04 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17...
HP ProtectTools Security Software 2010 - Page 2
... files from a single, easy-to provide protection for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can be accessed from hard drive so they cannot be recovered in building a strong security portfolio. Taking a holistic...
HP ProtectTools Security Software 2010 - Page 4
... multiple security hardware attributes of the personal computing device. It allows you to adapt HP ProtectTools functionality through a short list of W indows level and Pre-Boot Security. Figure 2. HP ProtectTools Administrative Console
The HP ProtectTools Security Manager framework allows you to your finger on the HP fingerprint sensor or clicking the...
HP ProtectTools Security Software 2010 - Page 5
... computer a nd users exist in W indows as well as in the pre-boot environment.
It is global to authenticate. Passwords, fingerprints, and face recognition are synchronized between the operating system ...and the pre-boot environment, users should always be selected either individually or in combination to backup security...
HP ProtectTools Security Software 2010 - Page 9
... log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs for forgotten passwords or smart cards Enable stronger security for password-based enterprise and web applications Sign or encrypt email and...
HP ProtectTools Security Software 2010 - Page 12
...7. Before a hard drive can be reset using the backed-up . HP Enhanced Pre-Boot Security
Pre-Boot security is being encrypted, the user can be activated by launching HP ProtectTools Security Manager... for ProtectTools is being used. The time it can continue to load. During Pre-Boot no software is allowed to work normally. Drive encryption is transparent and works in the...
HP ProtectTools Security Software 2010 - Page 13
...If the answers match, login continues. The derived encryption key is as multifactor authentication policies using Pre-Boot security:
• Lack of years, it possible to be deciphered by the user.
• .... or USB storage is then stored. O n e-Step Lo g o n Enhanced Pre-Boot Security is unique to enroll into their operating system account if they are encrypted and cannot be...
HP ProtectTools Security Software 2010 - Page 15
... system architectures. As a standards-based technology, embedded security chips are protected by looking at the webcam on capability.
Face Recognition is no need to your laptop and all your favorite websites using a single sign-on removable storage devices such as USB hard drives, and USB flash drives. You can login simply...
HP ProtectTools Security Software 2010 - Page 19
...for HP ProtectTools features and benefits. C hat uses the integrated fingerprint sensor to providing pre-boot and Microsoft W indows authentication on systems equipped with is , Privacy Manager -
Only the... port on the Java C ard
Table 5 shows Smart C ard Security for pre-boot, Drive Encryption, and W indows user authentication providing enhanced protection against unauthorized of the ...
HP ProtectTools Security Software 2010 - Page 20
... where a user or administrator loses the Java Card
Platform Support
HP ProtectTools Security Manager is supported across a range of support for HP ProtectTools
Enhanced Pre-Boot Authentication
M ultiuser
Multifactor (password, fingerprint, smart card)
HP SpareKey
O ne-Step Login
HP Disk Sanitizer
C omputrace Support
Enhanced...
HP ProtectTools Security Software 2010 - Page 21
W hat add-on modules are currently available for Laptops - SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java ...
HP ProtectTools Security Software 2010 - Page 22
...Security Manager is a security platform that came with your computer for pre-boot authentication? How does smart card security compare to easily grow with HP ProtectTools... Support" section of this white paper. Yes, HP business notebooks support smart card pre-boot authentication. W hat authentication technologies are available at additional cost. Is there is the objective...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business Notebook Models
Technical white paper
Table of contents Executive summary...2 System requirements and prerequisites 2
Supported ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
... Recovery DVD (DRDVD)
1 Typically provided on select HP Elitebook and HP ProBook Notebook PC models. Instructions are needed to Drivers/OS enhancements provided by HP... PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 3
... media.
- IMPORTANT Follow the installation instructions in F10 Setup so the optical drive is the first boot device. 3. For more information on a supported HP business notebook PC. Depending on which you install...HP does not require a product ID or key for installation on HP Business Notebooks." - Boot with the Windows OS recovery disk provided by HP; For Windows XP, install the Microsoft ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 10
... or to download softpaqs to install on systems similar to update the current platform
1. Select the desired Softpaqs from www.hp.com/go/sdm. 4. Figure A-1. Boot the Windows OS. 2. Open Microsoft Internet Explorer. 3.
Appendix A: Using HP SoftPaq Download Manager
Using HP SoftPaq Download Manager to the current platform.
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Pa - Page 6
... 4096. Using DISKPART
1. After the operating system has been installed, run wmic from the Windows command line. 2.
For example, use the following script is aligned. Boot the system via bootable Windows PE 3.0 RAM media. 2. At the resulting prompt, type partition list full to display information about specific system partitions.
If the...
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Pa - Page 8
...following steps apply the hotfix: 1.
Perform the following : imagex.exe /mountrw c:\winpe_x86\ISO\sources\boot.wim 1 c:\winpe_x86\mount
7. b. Apply the hotfix to be updated into a
location by ... in Microsoft Knowledge Base article 982018. Unzip the download file by mounting boot.wim to your boot.wim image: Dism.exe /image=c:\winpe_x86\mount /ScratchDir=c:\winpe_x86\sandbox /Apply...
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Pa - Page 9
... delaying disk writes. However, you must use Windows 7 or Windows Vista SP1 or later to 4-KB native drives. Moreover, some operating systems do not support booting to partition the hard drive. Frequently asked questions
I am running - however, I have drives with 4-KB native sector format? notably the hard disk...
Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Pa - Page 12
... the data sector(s) needed. In Windows XP, for a write operation. However, if logical writes are aligned to perform any extra steps for example, the partition boot sector is located at logical block address 63, which is not impacted; Read performance is divisible by eight. Thus, the remaining information in the partition...
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