HP ProBook 6460b Support Question
HP ProBook 6460b Support Question
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Question posted by anrgo on June 30th, 2014
Hp Probook 6460b Does Not Turn On
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Current Answers
Answer #1: Posted by freginold on September 7th, 2014 7:21 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP ProBook 6460b Manual Pages
End User License Agreement - Page 1
... you
(either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is not otherwise subject to you in the form of a ...include associated media, printed
materials and "online" or electronic documentation.
Freeware. Use of the HP Product. c. You may install and use on more than one computer, you subject to ...
End User License Agreement - Page 2
...except as other form, may only be used for restoring the hard disk of the HP Product with /for your HP Product, whether in this EULA, and if applicable, the Certificate of Authenticity. TERM...rights in this EULA.
7. This EULA will prevail.
4. The use the original Software Product that HP and its suppliers and are owned by the Microsoft License Agreement.
2. You may collect and use...
End User License Agreement - Page 3
... so the above limitation or exclusion may not apply to you in its suppliers under HP's standard commercial license.
12. Some states/jurisdictions do not allow the exclusion or limitation... its entirety.
10. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING...
End User License Agreement - Page 4
...of any other product names mentioned herein may be construed as constituting an additional warranty. HP shall not be liable for support services conflict with respect to enter into this contract.... of the legal age of majority in your employer to the Software Product or any HP policies or
programs for technical or editorial errors or omissions contained herein. The information contained...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
... strategy for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can recover users from lost credentials after initial user setup
Data protection (data at rest)
Drive Encryption (full volume encryption standard with every business...
HP ProtectTools Security Software 2010 - Page 3
... through a single management tool (Figure 2).
3 business notebooks, desktops and workstations under a common architecture and single user interface (Figure 1 ). Figure 1. Mixed deployments of HP ProtectTools and DigitalPersona Pro client software can create a management challenge. Client software for multiple security applications. Organizations have lost their credentials, or revoke...
HP ProtectTools Security Software 2010 - Page 4
... computer via a password, smartcard, fingerprint sensor, or face recognition. This launches the setup wizard for total information protection. HP ProtectTools Administrative Console
The HP ProtectTools Security Manager framework allows you through add-on the HP fingerprint sensor or clicking the desktop gadget. Ultimately, you to use, manageable, and provide enhanced value by the...
HP ProtectTools Security Software 2010 - Page 5
..., users should always be selected either individually or in the pre-boot environment. HP ProtectTools Backup and Restore is no longer a separate pre-boot password, a separate...link (Figure 3 ).
5
There is not a user data backup solution. User management, accessed from HP ProtectTools Administrative C onsole, is a two factor a uthentication method, requiring both possession and a PIN...
HP ProtectTools Security Software 2010 - Page 6
... targeted security functionality. These elements include: • C redential Manager for HP ProtectTools • C entral Management for HP ProtectTools • Device Access M anager for HP ProtectTools • Drive Encryption for HP ProtectTools • Embedded Security for HP ProtectTools • Face Recognition for HP ProtectTools
The modular architecture of flexibility to work with and...
HP ProtectTools Security Software 2010 - Page 7
...ProtectTools Security Manager • Centrally manageable
7
Credential Manager also provides single sign-on capability that automatically remembers credentials for HP ProtectTools
Through Credential Manager, users can create a unique security behavior that requires their chosen authentication method, including alternatives to passwords when logging on to Microsoft&#...
HP ProtectTools Security Software 2010 - Page 8
...allow the administrator to recover users with no per seat cost. Credential Manager for HP ProtectTools features and benefits
Feature Multifactor authentication support
Microsoft W indows logon capability
Single ... to authenticate users based on user preferences.
Figure 5 shows the key features of HP ProtectTools with DigitalPersona, and is a self-contained solution with no longer need to ...
HP ProtectTools Security Software 2010 - Page 9
... documents quickly and easily Simplify forensics and compliance
Device Access Manager for HP ProtectTools
Device Access Manager for other PCs Security policy synchronization Strong authentication Access...needs with DigitalPersona Pro central management features and benefits
Feature Support for HP ProtectTools speaks to HP's strong commitment to security and its ability to respond to boost ...
HP ProtectTools Security Software 2010 - Page 10
... to implement complex security requirements as well as complex business processes. Manager for HP ProtectTools solves that can be created to all users by default. Using Device ... Managers can easily be configured with a single selection. This ensures a normal experience for HP ProtectTools has two configuration options: Simple C onfiguration (Figure 6 ) and Advanced C onfiguration...
HP ProtectTools Security Software 2010 - Page 11
... being copied or removed from the premises. For information on the hard drive volume so it is a single user client version. Device Access M anager for HP ProtectTools
Drive Encryption is also available and allows the same policies to any removable storage devices. This level of devices from the W indows Device Manager...
HP ProtectTools Security Software 2010 - Page 12
... background. Before a hard drive can be activated by launching HP ProtectTools Security Manager and selecting Drive Encryption for HP ProtectTools requires that the encryption key be backed up key on... drive is ever forgotten, it takes to encrypt the entire drive will continue upon turning on a new HP Business notebook is a feature that if the password is being used. The key backup...
HP ProtectTools Security Software 2010 - Page 15
...indows, and is no need to your laptop and all your favorite websites using a single sign-on the embedded security chip solution for HP ProtectTools versions 4.0 or later support the ... Microsoft Outlook®, N etscape N avigator, RSA SecurID and public key infrastructure solutions from HP, including more information on . In Embedded Security for system files).
Face Recognition is an ...
HP ProtectTools Security Software 2010 - Page 21
...
Smart Card Security for HP ProtectTools Security Manager?
21 SF = Standard Feature / O F = O ptional Feature / N = N ot Available
HP ProtectTools Support
HP ProtectTools Security Manager
A
A
A
P
Credential Manager for HP ProtectTools
A
A
A
P
Embedded Security for HP ProtectTools
A
A
A
P
Java Card Security for HP ProtectTools
A
A
A
W
Computrace / Lojack
for Laptops -
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
... notebook PC model Windows OS recovery media provided by HP
- Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Authenticity...
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