HP Scanjet G2710 Support Question
HP Scanjet G2710 Support Question
Find answers below for this question about HP Scanjet G2710 - Photo Scanner.Need a HP Scanjet G2710 manual? We have 2 online manuals for this item!
Question posted by kb22kurl on June 23rd, 2014
Hp Solution Center Won't Run Scanjet G2710
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Related HP Scanjet G2710 Manual Pages
User Guide - Page 3
HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14
3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information 16
1 document or picture 7 Scan pictures ...7 Scan multiple pictures with screen reader software 3 Button ...
User Guide - Page 5
...HP Solution Center. Accessibility
This section describes the accessibility options available with this User Guide on your desktop, and then click Help. Wait for the installation dialog box to HP, Scanjet, G2410or G2710, and then click User Guide. A list of languages is an online Help version of the scanner...HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner. Insert the HP...
User Guide - Page 6
... you want .
Select the scanner, and then click Enable Buttons or Disable Buttons.
To start a scan: Double-click the HP Solution Center icon on the desktop, click... help and troubleshooting information • Access the HP Photosmart software to C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\G4000\. 2. A list of the scanner front panel and the transparent materials adapter (TMA...
User Guide - Page 7
... sends it to the printer to the HP Scanjet G2710 Scanner only. You can use more information about the TMA, see the following topics: • Front panel and accessories overview • Scan film • Scan pictures and documents • Make copies
Scan from the HP Solution Center
Scan from the scanner front-panel buttons
Use the front-panel...
User Guide - Page 8
... Scan Settings, and then select the type of the following:
a. Click Settings, point to use the scanner Chapter 1
To start the HP Solution Center: 1. Scan from other software programs
You can change the scan settings, open the HP Solution Center and select the device.
If you with a preview of your device.
Scan pictures and documents
Use the...
User Guide - Page 10
...HP Scanjet G2710 Photo Scanner only. Scan to a PDF file
NOTE: This section applies to the specified location.
The What are you are you want to initiate the scan. dialog box
appears. 3. Under the What are finished with all pages, click Done. dialog box, or begin your scan from the HP Solution Center...Place the original face down on the scanner glass, as indicated by the reference mark...
User Guide - Page 11
... Preview was selected, you send the e-mail, double-click the attachment. If you want to change the e-mail program, open the HP Solution Center software from your desktop icon or from the scanner glass and send the scans to the specified location.
dialog box appears. 3. In the Scan to a printer. Make copies
Use the...
User Guide - Page 12
Chapter 1
Scan film
NOTE: This section applies to use the scanner Figure 1-1 Scan slides
10
How to the HP Scanjet G2710 Photo Scanner only. This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and negatives. • Scan positives (such ...
User Guide - Page 13
Remove the negative strip holder from HP Solution Center. 8. Close the scanner lid. 5. If you . Click Scan. 9. The scan is finished, remove the slides.... sure that
the shiny side of the slides facing you should touch them only on the scanner, or click Scan in HP Solution Center. 6. Open the scanner lid. 2. Do one or two frames into the slide holder. Insert the negative strip holder...
User Guide - Page 15
...transferred to the glass. Clean the scanner glass
1. If too much glass cleaner is applied, the cleaner could run to the scanner. HP Scanjet G2710 Photo Scanner
Clean the TMA with glass cleaner... scanner, please see the Care and maintenance section for your scanner model.
NOTE: For instructions about how to clean the underside of your scanner in the scanner. In the HP Solution Center,...
User Guide - Page 17
... problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting
Scanner initialization or hardware problems
This section contains solutions for initialization and hardware problems. • Reset the scanner • Test the scanner hardware • Scanner has stopped working properly. Close the HP Photosmart software, if it to the computer. 3. Turn the...
User Guide - Page 18
...(in Windows Vista, the Programs and
Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Reinstall, using the power switch, wait 60 seconds, and then turn on your scanner. A software conflict might need to the Help, double-click the HP Solution Center icon on • Scanner does not scan right away • Buttons appear not to work...
User Guide - Page 19
... turn it takes a moment after starting the software or pressing a scanner button for a while, the scanner lamp might need to go through a warm-up setting, open the HP Solution Center, click Settings, and then click Scan Preferences. Scanner does not scan right away
If the scanner has not been used to see that the TMA cable has...
User Guide - Page 20
... that you can choose not to install the OCR software. Scanner is normal. Try reinstalling the software using the default install options.
Scanned image is fuzzy
It is on your computer exactly as necessary.
• To change the resolution, open the HP Solution Center, and then click Settings. screen.
• The OCR software is...
User Guide - Page 21
... connected securely to the Index tab in the list.
Make sure that only
includes the photo, without borders. Dots or streaks appear in the scanned image
• Check the original...with a mild
glass cleaner. Use this section to HP Scanjet G2710 Photo Scanner only. For more information, go to the TMA port on the back of the scanner. Slides, negatives, and TMA issues
NOTE: This ...
User Guide - Page 22
... came with the next step.
1. Scanner installation troubleshooting
This section contains solutions for at least 30 seconds. When you must have the HP Photosmart software CD.
1. For more... Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet 2710.
3. To reinstall the HP Scanning software, you insert the CD, an installation interface launches ...
User Guide - Page 25
...HP Scanjet G2710 Photo Scanner only.
(continued) Name
Description
ENERGY STAR is a U.S. For more information on the HP Photosmart software CD. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Product restricted material
This HP... service mark of the largest electronics recycling centers throughout the world.
User Guide - Page 27
... and software updates, and support alerts. • Purchase HP supplies and accessories.
To find this file, double-click the HP Solution Center icon on this site for a variety of information: • Find solutions to technical issues. • Learn tips for product support. • Accessibility • HP Scanjet Web site • Getting assistance
Accessibility
The following accessibility...
User Guide - Page 29
..., scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10
front panel buttons about 4 scan from 5 settings 6 troubleshoot 17
fuzzy images, troubleshoot 18
G
glass, clean 13
H
hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart
settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity...
User Guide - Page 30
...R
recycling 23 regulatory model number 22 remove software 20 reset scanner 15 resolution 22 restricted material 23
S
scan documents 8 e-mail 9 from front panel buttons 5 from the HP Solution Center 5 from TWAIN software 6 models, scanner 10 multiple pictures 7 original types 7 pictures 7 preview image 6 slides or negatives with HP Scanjet G4010 10 transparent items 12
Scan button 4, 7, 8 Scan Film...
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