Question posted by Gannd on January 19th, 2015
Help With Hp Monitor
Today I turn on my HP monitor (2309m) and I get only a color pattern. I already changed the VGA cable for a new one. I tried connecting the monitor to another PC but no luck.Can someone tell me what is wrong with my monitor and how can I fix it?Thanks!
Current Answers
Answer #1: Posted by hzplj9 on January 19th, 2015 3:13 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,710
Member since:
June 25th, 2012 Points: 4,875,710
Looking at the video it would appear to be a power supply fault which would require the assistance of an engineer. The power supply looks like it is internal to the monitor so not easily replaced. If under guarantee I would consult the retailer. If not then a reputable service engineer. I have attached a link to HP. There may be more help in the troubleshooting info pages.
https://support.hp.com/gb-en/product/setup-user-guides/hp-value-23-inch-displays/model/3878547;
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