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HP TouchSmart IQ800 Support Question

HP TouchSmart IQ800 Support Question

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Question posted by Anonymous-36097 on August 16th, 2011

Connectivity Issue

i successfully set up my wireless router and was connecting effeotlessly for about 2 mounths but a few days ago i suffered a short power loss and am unable to get online. my computer shows that I an=m connected to the internet through my router (when I view my networks it is showing my computer with a line to 2 computers saying "identifying" and then another line from the 2 computers to a globe with an "X" on that line)) but I am still not getting online. Every laptop in myhouse can access the internett just fine. 

Current Answers

Answer #1: Posted by kcmjr on August 16th, 2011 4:07 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

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Well my first question was going to be "can any other computers connect?" but you answered that one so we know the wireless access point is good.

Sounds like you are on Windows Vista or 7.  There will be an icon in the tray (small indented area on lower right of screen).  One looks like a PC monitor with a trident on the left.

Click that icon and a menu will pop-up.  Locate your network.  Right click it and select5 Properties.  Does everything look correct?  If not fix the wrong settings and try again.

Click that icon again, open the "Network and Sharing Center".  Click on "manage Wireless Networks".  Locate your network and select it.  Right click it and select "remove".

Give Windows a few seconds to locate your network and reconnect.  Enter any pass-phrase you need to.

Hopefully this will fix the issue.  It's difficult to go through every fix and every setting on a one-way forum such as this.  If you need more help leave another question with further detail.

 


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

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... than 0.2 mW or 10,869 W·m-2 sr-1 ● Polarization: Circular 0.25 ● Numerical Aperture: 0.45 +/- 0.04 Power Supply and Power Cord Set Requirements Power Supply Class I Grounding Requirements For protection from fault currents, the equipment shall be connected to the Class 1 Laser Product label on a laser device installed in the product. Norway Apparatet må kun...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27

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Upgrading and Servicing Guide - Page 6

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Watching and Recording TV - Page 5

... TV and record TV programs on your TV shows automatically while you can: Watch, record, and play back television programs. Pause, rewind, and fast-forward TV programs. Watch an instant replay. Setting Up Your HP TouchSmart PC to Watch TV in Windows Media Center For information on connecting the TV signal, refer to the setup...
Watching and Recording TV - Page 13

...) emitter cable to the computer and your set-top box in the Limited Warranty and Support Guide before you install your set-top box when you use the Windows Media Center program to select TV channels. Setting up the HP TouchSmart PC with your HP TouchSmart PC to operate your HP TouchSmart PC and connect it at the set-top box.
Watching and Recording TV - Page 37

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Limited Warranty, Support, and System Recovery Guide - Page 20

..., be connected to the manufacturer's instructions. Additional Safety Information This product has not been evaluated for use in a 115 or 230V power system. Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk. Note to CATV System Installer This reminder is classified as close to the correct voltage setting for...
Warranty and Support Guide - Page 19

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Getting Started Guide - Page 4

... ...24 Configuring sound for Windows Media Center 25 Using headphones...25 Using the microphone array ...25 Using a headset ...25 Connecting MP3 players ...25 Connecting a Printer ...26 Installing a Security Lock ...26 Cleaning the HP TouchSmart PC Screen 27 Using the Computer with Safety and Comfort 28 Preparing the Computer for Shipping 28 Recycling Your Old...
Getting Started Guide - Page 6

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Getting Started Guide - Page 7

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Getting Started Guide - Page 16

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Getting Started Guide - Page 20

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Getting Started Guide - Page 51

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Getting Started Guide - Page 58

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Getting Started Guide - Page 59

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