HoMedics PA-400H Support Question
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Question posted by anph1000 on September 18th, 2023
Pa-400h - Recall
Current Answers
Answer #1: Posted by Niluzala on September 19th, 2023 10:10 AM
If you have a PA-400H unit that is still powered on when it is switched off, it is important to have the unit inspected by a qualified technician. The technician will be able to determine the cause of the problem and recommend the appropriate repair.
In the meantime, you can avoid the risk of damage to your PA-400H unit by unplugging the unit from the power outlet when you are not using it.
Here are some additional tips for troubleshooting a PA-400H unit that is still powered on when it is switched off:
* Check the power switch to make sure that it is fully switched off.
* Try plugging the PA-400H unit into a different power outlet.
* Try using a different power cord.
* If you have a multimeter, you can check the voltage at the power outlet to make sure that it is within the correct range.
If you have tried all of the above and the PA-400H unit is still powered on when it is switched off, you should contact a qualified technician for assistance.
I hope this information is helpful.
N.V.Z
Answer #2: Posted by SonuKumar on September 19th, 2023 10:59 AM
Consumers should immediately stop using the recalled massagers and contact Homedics for instructions on removing the cord and to receive a refund in the form of a credit for any replacement product from the firm.
To check if your HoMedics PA-400H massager is affected by the recall, you can look for the following information:
Model number: PA-400H
Brand: HoMedics
Cord description: 120 VAC, 60 HZ power cord
If your massager matches this description, you should contact HoMedics for more information.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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