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Honeywell 50255-HD Support Question

Honeywell 50255-HD Support Question

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Question posted by Achyuthshettybadur on January 1st, 2024

Issue With Honeywell 50255-hd

My Honeywell 50255-HD suddenly stopped working and I am trying to fix it . It receives power and lights up , there is nothing wrong with filter and pre filter since I installed new ones. The power head assembly makes a humming noise but does not suck any air .

Current Answers

Answer #1: Posted by SonuKumar on January 2nd, 2024 9:45 AM
SonuKumar

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May 9th, 2021

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A humming power head assembly with zero air suction in your Honeywell 50255-HD air purifier can be frustrating. Here are some potential causes and troubleshooting steps to get your purifier back in action:

Possible Causes:

Clogged Impeller: The impeller, located inside the power head assembly, spins to draw air through the filters. If it's clogged with debris, it won't spin properly, causing the humming noise and lack of suction.

Defective Motor: The motor within the power head drives the impeller. If it's malfunctioning, it won't generate enough power to spin the impeller, resulting in the observed symptoms.

Broken Belt: Some models of the 50255-HD use a belt to connect the motor to the impeller. If this belt is broken, the motor won't transfer power to the impeller, causing the humming and no suction.

Blocked Airflow Path: A blockage in the air intake or outlet ducts can restrict airflow, even if the impeller is spinning. Check for obstructions like dust buildup or misplaced filters.

Faulty Sensor or Switch: A malfunctioning sensor or switch related to the fan or airflow might prevent the motor from starting properly, leading to the humming and no suction.

Troubleshooting Steps:

Clean the Impeller: Disconnect the air purifier from power and remove the power head assembly according to the user manual. Carefully clean the impeller and surrounding housing of any dust, hair, or debris. Ensure the impeller spins freely by hand.

Check the Motor: While the assembly is disassembled, listen for any unusual noises coming from the motor itself while attempting to turn it by hand. If it feels rough or makes grinding noises, it's likely faulty and needs replacement.

Inspect the Belt (if applicable): Consult your specific model's manual to see if it uses a belt. If so, remove the power head cover and visually inspect the belt for any cracks, tears, or excessive wear. A damaged belt will need replacement.

Clear Airflow Path: Check the air intake and outlet ducts for any obstructions like dust buildup, clogged filters, or misplaced objects. Ensure both openings are clear for proper airflow.

Consult the Manual: Refer to your Honeywell 50255-HD user manual for specific troubleshooting steps and reset procedures related to fan operation or error codes.

Contact Honeywell Support: If the above steps don't resolve the issue, contact Honeywell customer support for further assistance. They can provide additional troubleshooting guidance or arrange for repair/replacement if necessary.

Additional Tips:

Avoid using the air purifier if it's not functioning properly, as it could damage the internal components.

Keep the filters clean and replace them regularly as per the manufacturer's recommendations.

Don't overload the purifier with additional filters or attachments beyond what's recommended.

By following these steps and seeking help from Honeywell support if needed, you should be able to diagnose and fix the issue with your Honeywell 50255-HD air purifier and get it back to its air-purifying glory!


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Honeywell 50255-HD Manual Pages

Owners Guide - Page 1

... OM.qxd 3/4/10 1:42 PM Page 1 The Doctor's Choice True HEPA Allergen Remover Germ & Particle Capturing Air Purifier READ AND SAVE THESE INSTRUCTIONS INSTALL PRE-FILTER BEFORE USE Owner's Guide For Air Purifier Model 50255-HD The Science of Clean Air® The Honeywell trademark is used by Kaz, Inc. Honeywell International Inc. makes no representation or warranties with respect to this product.
Owners Guide - Page 2

... 3. 50255-HD OM.qxd 3/4/10 1:42 PM Page 2 IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS AIR PURIFIER When using an extension cor d. 14. Place air purifier where ... Use This Air Purifier With Any Solid-State Speed Control Device. 2 Do not use air purifier unless it from heated surfaces. 6. Never use air purifier outdoors. 7. Do not run power cord under...
Owners Guide - Page 3

... the Filters" section for pr oper installation. 3 Refer to the room. 50255-HD OM.qxd 3/4/10 1:42 PM Page 3 For Best Performance We recommend that you operate your Honeywell air purifier 24 hours a day because indoor air can be quickly contaminated by activity in the box and install before initial operation. Powerhead Assembly Premium Odor Reducing Pre-filter HEPA Filter Base Assembly Locking...
Owners Guide - Page 4

... to "Removing/Changing the Filters" section for best performance your HEPA filter, refer to replace your HEPA filter. Refer to r eplace the odor absorbing pre-filter. On average, for pr oper installation. • Ensure the air purifier is plugged into a working electrical outlet and the Power Knob is exposed. Note: We do not recommend operating the air purifier without the odor absorbing...
Owners Guide - Page 5

... the seam of the HEP A filter and pre-filter) from the air purifier. 50255 Line Art 50255-HD OM.qxd 3/4/10 1:42 PM Page 5 Reset Filter Indicator/Turn Light Off To Reset Filter Indicator • Once the filter has been checked and r eplaced as shown below: Fig. 2 Fig. 3 Fig. 4 Step 1: Turn the air purifier off (Fig. 1). Step 6: Discard used pre-filter if necessary. The only two...
Owners Guide - Page 6

... the HEP A filter, install a new carbon pr e- If you store your Air Purifier 24 hours a day . What' s wrong? Washing the filters will be dirty. Close the product by replacing the base and tightening the locking mechanism until snug. Be sur e that the filter is r eady for operation. This unit will destroy them. 6 Step 8: Place the whole filter assembly into a wall...
Owners Guide - Page 7

... HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY. 7 DO NOT RETURN TO THE ORIGINAL PLACE OF PURCHASE. 50255-HD OM.qxd 3/4/10 1:42 PM Page 7 Accessories and Replacement Filters To order replacement pre-filters, visit the Home Depot stor e closest to you or go to specify a model...
Owners Guide - Page 8

..., abusive, unreasonable use not in material or workmanship. This warranty does not cover the pre-filter or the HEPA filter except for handling, return packing and shipping charges. KAZ IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. C. B. 50255-HD OM.qxd 3/4/10 1:42 PM Page 8 Five Year Limited Warranty You should be...

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