Question posted by Anonymous-26659 on April 11th, 2011

My Hotmail Account Has Been Hacked Into. How Can I Close Account?

The person who posted this question about Hotmail did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 12th, 2011 4:27 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
1,090
points
Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

 

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Search Results
    ...unable to sign in this forum ... forgot password and associated account ... You may see errors or a delay when sending email. Close my Email address ([email protected]) permanently, since my ...Default Mail Account Hotmail Solutions; seka222, Friday, August 20, 2010 10:13 PM My WL/MSN account has been hacked! Ask A Question ... I moved your post here in the Accounts and ...
  • Search Results
    ...seem legitimate on Mar 05 2010 Mar 23 2009 43.28 43 About restricted child accounts This solution article provides information about common bounce messages. To report spam or unsolicited ...or restrict a child's (An account holder whose use of accounts being sent stating that it Closed) Hey Folks, Please be authorized This solution article talks about accounts been hijacked and spam mails ...
  • Search Results
    ... billing but when I follow the link it says I am linked to your Windows Live Hotmail account 1 - 10 of 1000 results Cannot close hotmail account Hotmail; Windows Live ID; Alerts; stowe11, Monday, August 23, 2010 1:15 PM Cannot Close Hotmail/Messenger Account that is believed to be Hacked helpmepleasenow88, Tuesday, August 24, 2010 2:55 AM 1 2 3 4 5 6 7 8 9 Next Last...

Similar Questions

Ive Been Hacked And I Cant Access My Account To Close It.
My phone number has also changed recently so I cant recieve the text or phone call with my new secur...
(Posted by ZSM44 10 years ago)
Account Hacked And Code Sent To Closed Account
Hi, My hotmail account has been hacked, but to get back into it I need the code. This has been sent ...
(Posted by rupals09 11 years ago)
How Do I Close My Hotmail Account That Has Been Hacked And My Pw &security Wasch
My hotmail account was hacked and the hackers changed my password and my security question. How do I...
(Posted by tmawandpaw 11 years ago)
Email Hacked - Spam - Closed Account - Still Spam - What Now?
hotmail account was hacked - contacts getting spammed - closed account 5/18/11, but contacts still g...
(Posted by cynthiadollarhide 12 years ago)
My Hotmail Live Account Was Hacked I Need To Close It Down In It's Entirity Now
hacked and I need to close it all down including the windows life.... with the email.... I have been...
(Posted by blazingcaddy 13 years ago)
Ask a New Question
Use the box below to post a new question about Hotmail.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Hotmail Reviews

View thousands of Hotmail user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Hotmail customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Hotmail customer service rankings, employee comments and much more from our sister site.