Question posted by labpammy on July 9th, 2010

Someone Has Hacked Into My Account And Asking Money From All My Contacts. What D

someone has hacked into my hotmail account asking my contacts for money, saying i am stranded..my relative emailed back asking if it were a hacker and they said no they need money....How can we stop and catch these people??

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 8:21 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

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    ...password for my email account, i have no information apart from email address, help...account to support agents Account Problems Password Reset Error 80048821 : Cannot Sign-in to Windows Live Messenger Error 80048823 : Cannot Sign-in Windows Live Solution Center does not support your browser language. Windows Live Marlon T, Sunday, August 01, 2010 8:27 PM I forgot my password for my email and need...

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