How Can I Get My Hotmail Back Into My Control Its Been Hacked Into

The person who posted this question about Hotmail did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 12th, 2011 4:45 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Search Results
... Hotmail Hotmail Safety and Security Blog Viewing Office Files online in Windows Live Hotmail Anti-spam and safety options in Windows Live Hotmail Hotmail Advertisement Control 1 - 8 of 8 results A virus/spam blocked my account. All left is a 'welcome' from established account; Windows Live Andrei L, Sunday, August 08, 2010 4:58 AM 3 E-mail addresses...
Search Results
... about common bounce messages. Dec 16 2009 34.09 34 Bounce message interpretation This Solution article provides information about restricted child accounts and how to control access to the child account. Hotmail is not a legitimate mail and you to verify your loss. Children... According to recognize the 5 most important considerations in...
Search Results
... Installer ... stowe11, Monday, August 23, 2010 1:15 PM Cannot Close Hotmail/Messenger Account that is believed to your e-mail information from another account to be Hacked helpmepleasenow88, Tuesday, August 24, 2010 2:55 AM 1 2 3 4 5 6 7 8 9 Next Last Windows Live ID; Windows Live Sheen P, Sunday, August 22, 2010 4:04 PM Help! Windows Live Jaycee...