Corrupted Hotmail Account

Hullo, My hotmail account will not open normally and when I do get it open through a patch site the hotmail email page opens but it is scrambled and does not respond. It just does not work and I have no idea why.Can you help?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 22nd, 2012 7:17 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,070
points

Hotmail Help Center

Help Center Home

What should I do if my account has been hacked?

If your account has been compromised—or hacked—it means that someone stole your password and might be using your account to access your personal information or send spam. To recover your account and prevent it from being hacked again, follow these steps.

1. Install an antivirus program on your computer

Most hackers get your password through malware (malicious software) that's been installed on your computer without your knowledge (for example, when you download a new screen saver or toolbar). It’s important to clear your computer of viruses or malware before you change your password. That way, the hackers won’t get your new password.

After you install an antivirus program, set up the program to get updates and scan your computer on a regular basis. If you're running Windows, you can download and install Microsoft Security Essentials for free.

2. Change your password

After you install an antivirus program, try to sign in to your account.

If you can still sign in to your account, you should change your password right away.
If you can’t change your password, try to reset your password.

3. Prevent your account from being hacked in the future

You can take the following actions to keep your account safe and make it easier to recover if it’s ever compromised again.

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Search Results
...Emails are missing from Groups? Photos; Can't get Pop3 to connect to hotmail through mail or did you try to your Live ... You may receive errors when attempting to login to send an e-mail: This account is ... Hotmail Account has been closed Kindly Help...get mail from your ... Windows Live Mail can 't open my e-mail attachments Windows Live Hotmail is currently experiencing ...
Search Results
... 47.97 48 Recent reports of your request, we will provide information to get your email, mailing, web site address, or even more personal information. Here is one of the most common types of...mails since... As we have not already communicated the email account to us, please send an email to report abuse and SPAM in this mailing, do not respond or click on Feb 25 2010 Jan 09 2009 ...
Search Results
...make sure that you send to help people recognize your mail as wanted and to help you. Limit the number of 13596 people found this post helpful. Check all the contacts in... article will experience one of the following messages when sending a mail: This account is blocked from sending emails. Users will give information to apply restrictions on Windows Live Hotmail. Occasionally, ...