Question posted by mcdonaldlara on March 21st, 2012

Hotmail Account Sending Junk Emails

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Answer #1: Posted by DreadPirateRoberts on March 22nd, 2012 7:16 PM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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Hotmail Help Center

Help Center Home

What should I do if my account has been hacked?

If your account has been compromised—or hacked—it means that someone stole your password and might be using your account to access your personal information or send spam. To recover your account and prevent it from being hacked again, follow these steps.

1. Install an antivirus program on your computer

Most hackers get your password through malware (malicious software) that's been installed on your computer without your knowledge (for example, when you download a new screen saver or toolbar). It’s important to clear your computer of viruses or malware before you change your password. That way, the hackers won’t get your new password.

After you install an antivirus program, set up the program to get updates and scan your computer on a regular basis. If you're running Windows, you can download and install Microsoft Security Essentials for free.

2. Change your password

After you install an antivirus program, try to sign in to your account.

3. Prevent your account from being hacked in the future

You can take the following actions to keep your account safe and make it easier to recover if it’s ever compromised again.

Hotmail Knowledge Base Results

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  • Search Results
    ..., Wednesday, August 11, 2010 1:08 AM Blocked message when sending mail Windows Live Solution Center does not support your safety. Click to send a mail i get this message have triggered our junk e-mail filters. show content. Can't access my email. Error when you try to send an e-mail: Your message seems to have been blocked for...
  • Search Results
    ... an error message indicating their message is blocked as our junk filters found something suspicious in a 24 hours period and are experiencing an error message indicating their account/computer is currently blocked from sending messages for apparent Terms of recipients while trying to send an email. Mar 11 2009 58.38 58 Error when you...
  • Search Results
    ... is from the Hotmail team. As we have not already communicated the email account to us, please send an email to msrecord... For people like myself, It's easier to the Javelin ... Live Hotmail customers... At every corner, you should click the " Junk " button to recognize the 5 most important considerations in this email is an example... 41.92 42 Protecting Your Identity: You can...

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