Question posted by trasub on April 6th, 2011

All Emails I Send To Hotmail Addresses Are Rejected

All emails I send to hotmail addresses are rejected with the following error code 550 SC-001.  Even emails sent to family members who have NOT manually blocked me

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 12th, 2011 4:45 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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Sometimes Microsoft may block e-mail accounts because of violations of the Terms of Use agreement. If your e-mail account is blocked, you may receive an error message when you try to send or receive e-mail with that e-mail account.

If you think that your e-mail account has been blocked in error, contact Customer Support and ask to have your e-mail account unblocked:

  1. Go to Windows Live Support.
  2. Under Standard Services, click Windows Live Hotmail.
  3. Type your full name, the e-mail address where you want the reply sent, and the e-mail address of the blocked account.
  4. In the What type of problem do you have? box, select Sign In/Connection.
  5. In the next list, select Unable To Connect.
  6. In the next list, select Other.
  7. In the Be specific when describing your problem box, type:
  • The error message that you received when you tried to send or receive e-mail.
  • Your computer's IP address (Internet Protocol address. A specific address assigned to each computer connected to the Internet, in the form of four numbers separated by dots. For example, 123.45.67.890.) .

 Find your IP address in Windows XP

  1. In the notification area (The area on the taskbar to the right of the taskbar buttons. The notification area displays the time and can also contain shortcuts that provide quick access to programs such as Volume Control and Power Options.) on the taskbar, right-click the connection icon , and then click Status.
  2. Click the Support tab, and then, in the Connection status section, locate IP Address.

8. 

 Find your IP address in Windows Vista

  1. In the notification area (The area on the taskbar to the right of the taskbar buttons. The notification area displays the time and can also contain shortcuts that provide quick access to programs such as Volume Control and Power Options.) on the taskbar, right-click the network icon , and then click Network and Sharing Center.
  2. Under your network connection, click View status.
  3. Click Details, and then look next to IPv4 IP Address.

           Complete the optional fields of the form, and then click Submit.

An agent will respond to your request within 24 hours. The more information that you provide, the more quickly and accurately we can diagnose your problem and provide you with a solution.

Hotmail Knowledge Base Results

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  • Search Results
    ..., August 14, 2010 8:26 PM SC-001 Mail rejected by Windows Live Hotmail for policy reasons pocahunt, Saturday, March 20, 2010 4:55 PM Diagnostic code: smtp;550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons IP:61.144.192.88‏ natalie28314, Wednesday, August 18, 2010 1:14 AM error 550 550 SC-004 Windows Live Dave V, Thursday, September...
  • Search Results
    gr8dane1999, Tuesday, September 22, 2009 9:30 AM IP Address blocked when sending to have been blocked for your safety Windows Live Richard D, Sunday, May 16, 2010 11:21 PM error message: blocked from sending e-mail whatyouwant, Tuesday, July 20, 2010 4:29 PM I cannot send any emails out due to go back" Message not sent. Windows Live Angelica A, Saturday, July 24...
  • Search Results
    ... by Family Safety. IRS email This ...email that was rejected by Windows Live Hotmail for policy reasons. This is from the Hotmail team. Identity protection is an example... 41.92 42 Protecting Your Identity: You can 't receive messages from a person or entity that their Windows Live Hotmail Plus service. Error Codes: # 550... been sent to ...verify your email, mailing, web site address, or ...

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