Question posted by saifahsan on February 15th, 2015

Get Help To Get Verification Code To Sign In

I can not login to my account? I need a help to get verification code to sign in my account

Current Answers

Answer #1: Posted by TommyKervz on February 15th, 2015 1:44 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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  • Does your phone block calls or texts from unknown numbers?Unblock your phone, and choose I don't have a code. We'll send another security code.
  • Did your email send your security code to your junk folder?Check your junk folder for a message from Microsoft account, and use the code you find there.
  • Is your phone number entered correctly, with all the numbers in the right order?If it's entered wrong, try adding the phone number again.
  • Is the country code correct for your phone number?Try adding the phone number again, and use the drop-down list to choose the right country code for that phone number.
  • Is your email address correctly spelled?If it's misspelled, try adding the email again.
  • Does your alternate email address end in Hotmail.com, Live.com, or Outlook.com?If so, you're using one Microsoft account to verify another Microsoft account, which will work, but keeping track of which one you're signed in with can be tricky. Here's what's probably happening: When you sign in to the second account (to get the code sent to that address), most browsers automatically sign you out of the first account (the one that's actually requesting the code). If you're using Internet Explorer, you can sign in to the second account using an InPrivate Browsing session. This lets you get the code without having to sign out of the account that's asking for it.
    1. When you're prompted to enter the security code sent to your alternate email address, don't close Internet Explorer.
    2. Press Ctrl+Shift+P to open a new Internet Explorer window and turn on InPrivate Browsing.
    3. In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Copy or write down the security code from the message.
    4. Return to the Internet Explorer window that is asking you for the code. Enter the security code and follow the instructions. If you're using a different browser, check that browser's help for info about "private browsing."

  • Hope that is helpful.
    Kervz at www.satechhelp.co.za

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