Question posted by markdgibbs on August 1st, 2014
Contacting Of Corporate Personnel By Email About Defective Products
August 1, 2014 I need to receive Email Addresses of Husqvarna Corporate Personnel so I can submit Inquiries about the probability of Defective Ignition Coils that I purchased and received as Warranty Replacments recently. These Igniion Coils don't produce any Spark and only produce 2 Volts in the Coil Wire as tested by a Voltmeter. I sent inquiries to the Sales/Quality Control Department and also the Technology Department on July 30,2014 about this problem with the Coils on July 30, 2014. I have not received a Direct Reponse from either Department as of August 1, 2014. I have received possible trouble shooting solutions from the Husqvarna Dealer that i purchased them from, but none of them work. I have even consulted with a Certified Small Engine Tech about this issue. I performed Tests and provided him with the results, and he believes that the Coils are defective. I need to hear from Key Corporate Personnel at Husqvarna in order to receive satisfaction by solving this problem. Thank you. Respectfully, Mark D. Gibbs
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