IBM x3650 Support Question
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Question posted by praveenkumarch on April 13th, 2012
Critical Error: Memory Retention Failure
critical error: memory retention failure
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Related IBM x3650 Manual Pages
User Guide - Page 5
The System x3650 M2 Type 7947 server 1 The IBM Documentation CD 3
Hardware and software requirements 3 Using the Documentation Browser 3 Related documentation 4 Notices and statements ...60 Installing a SAS/SATA 4 Pac HDD option 63 Installing a second microprocessor 76 Thermal grease 80 Installing a memory module 81
© Copyright IBM Corp. 2010
iii Contents
Safety vii
Chapter 1.
User Guide - Page 6
... 132 Hardware service and support 132 IBM Taiwan product service 132
iv System x3650 M2 Type 7947: Installation and User's Guide Configuring the server 111 Using the Setup utility ...battery tray . . . 96 Moving the SAS controller retention bracket 101 Installing a USB hypervisor memory key 103 Removing a USB hypervisor memory key 104 Installing an Ethernet adapter 105 Installing an optional...
User Guide - Page 17
...Support Information document on the IBM Documentation CD. The System x3650 M2 Type 7947 server
This Installation and User's Guide contains instructions for ...setting up -to-date information about new technical documents, search for networking environments that require superior microprocessor performance, efficient memory...
User Guide - Page 23
...alone or in .) v Weight: approximately 21.09 kg (46.5 lb) to 109.4°F); The System x3650 M2 Type 7947 server 7 Environment: v Air temperature:
- Two 133 MHz/64-bit PCI-X 1.0a slots - v ...v Support for particulates and gases, see http://www.ibm.com/servers/eserver/ serverproven/compat/us/. Memory: v Sixteen DIMM connectors (eight per
microprocessor) v Minimum: 1 GB DIMM per
hour (675 ...
User Guide - Page 24
... is installed) remote presence function in the event log, and alerts you diagnose the problem, records the error in a single chip. Remotely accessing the server, using the keyboard and mouse from a remote client
8 System x3650 M2 Type 7947: Installation and User's Guide Minimum: 200 V ac - Simple Network Management Protocol (SNMP) version 3
- Minimum: 0.12 kVA...
User Guide - Page 25
...to specific software application programs and hardware configurations. The System x3650 M2 Type 7947 server 9 v IBM Dynamic System Analysis Preboot diagnostics programs ...http://www.ibm.com/systems/management/director/ extensions/actengmrg.html. Uploading a diskette image to the IMM memory and mapping it occurs. Network interfaces and settings - For additional information about the server: - ...
User Guide - Page 26
...; feature improves the reliability of system memory. The memory controller supports error correcting code (ECC) for up to a 10 Mbps, 100 Mbps, or 1000... up to help you can add, remove, or replace hard disk drives without user intervention.
10 System x3650 M2 Type 7947: Installation and User's Guide
If the applicable device drivers are installed, this switching occurs without data loss ...
User Guide - Page 27
...path diagnostics LED panels v Integrated management module (service processor) v Memory mirroring
Chapter 1.
The System x3650 M2 Type 7947 server 11 The IMM also provides system monitoring, event recording, ...problems.
The server has the following RAS features: v Automatic error retry and recovery v Automatic restart after a power failure v Built-in the server support TOE, which is a...
User Guide - Page 28
... Remind button to multiple systems
12 System x3650 M2 Type 7947: Installation and User's Guide These common ...-time data for systems and setting critical thresholds that notify the administrator of... auto-configuring from the configuration menu v System error logging (POST and service processor) v Systems...self-test (POST) v Predictive Failure Analysis (PFA) alerts on memory, SAS/SATA hard disk drives...
User Guide - Page 31
...
v Locator button and locator LED: Use this LED is lit, it indicates that a system error has occurred. Light path diagnostics panel
The light path diagnostics panel is on and off: The server...Web interface" on the light path diagnostics panel is ready to help isolate the error. The System x3650 M2 Type 7947 server 15 An LED on page 125. v Ethernet icon LED: This LED ...
User Guide - Page 32
...latch
The following illustration shows the controls and LEDs on the IBM Documentation CD.
16 System x3650 M2 Type 7947: Installation and User's Guide Notes: 1. The reset button is in Remind mode, you ... pulled out of the last failure but will not take immediate action to press the button. Checkpoint code display
v Remind button: This button places the system-error LED on self-test (POST...
User Guide - Page 33
... network. The following illustration shows the connectors on
System-error
LED (green) LED (amber)
Locator LED (blue)
Power-supply error LED (amber)
Ethernet activity LEDs: When these LEDs ... redirection and to this connector. The serial port is used simultaneously.
The System x3650 M2 Type 7947 server 17 Serial connector: Connect a 9-pin serial device to redirect serial traffic,...
User Guide - Page 34
...The states of the server. Fading on the front of the power-on page 125.
18 System x3650 M2 Type 7947: Installation and User's Guide During typical operation, both the ac and dc power LEDs are as the...Press this LED is not present, or the power supply or the LED itself has failed. System-error LED: When this button to turn on the server. For any other combination of LEDs, see ...
User Guide - Page 36
...supply. Make sure that a power supply is not turned on the server. If the 240V failure LED on .
4.
This happens only when a second power supply is lit, have the ... with the ac power source
1. Power-supply LEDs
Power-supply LEDs
AC
DC Error
Off
Off
Off
Off
Off
On
Off
On
Off
Off
On
On
On
Off... ways:
20 System x3650 M2 Type 7947: Installation and User's Guide
Table 2.
User Guide - Page 37
...memory is reserved for system resources depends on , the server will be turned off in any of the operating system and turn off the server, if your operating-system documentation for more than 4 seconds to a critical system failure. The System x3650 M2 Type 7947...error LEDs on the power supply do not turn off the electrical current supplied to the operating system. v If a power failure...
User Guide - Page 48
Table 8. Note: Error LEDs remain lit only while the server is not flashing, replace the system board.
32 System x3650 M2 Type 7947: Installation and User's Guide System-pulse LEDs
LED
Description
Action
Enclosure manager heartbeat
Indicates the status of these LEDs).
When the server is connected to ...
User Guide - Page 50
...the following illustrations show the connectors and LEDs on the SAS riser cards.
Note: Error LEDs remain lit only while the server is shown in the following illustration. USB ... tape signal
Tape drive power
USB tape signal
SAS controller error LED
SAS riser card (tape-enabled model server)
34 System x3650 M2 Type 7947: Installation and User's Guide SAS riser-card connectors and ...
User Guide - Page 52
...that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is ... removing or installing adapter cables or non-hot-swap optional devices or components.
36 System x3650 M2 Type 7947: Installation and User's Guide v Have a small flat-blade screwdriver available. v Before you...
User Guide - Page 138
...remote storage). v Active Energy Manager. v Operating-system failure blue screen capture. v PCI configuration data.
Any standard...x3650 M2 Type 7947: Installation and User's Guide v Alerts (in-band and out-of the two microprocessors reports an internal error... to watch for an operating-system memory dump. v DIMM error assistance. The Unified Extensible Firmware Interface...
User Guide - Page 162
...USB hypervisor memory key 104 replacing simple-swap hard disk drive 58 replacing cover 107 reset button 16 retention bracket (tape...
S
SAS connector, internal 24 SAS controller
installing 94 moving retention bracket (tape-enabled SAS riser
card) 101 removing 93 SAS...and jumpers 28 system pulse LEDs 32 system reliability guidelines 37 system-error LED front 15 rear 18 system-locator LED 15, 18 Systems ...
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