Question posted by mbliske on August 16th, 2012
Receiving Duplicate Emails
I have used Incredimail for many years completely satisfied. BUT lately I have a problem that I see many people have - receiving duplicate emails. I have done as suggested and do not have duplicate email accounts; have deleted saving emails on my email accounts. How can I eliminate duplicate emails that are so annoying
Current Answers
Answer #1: Posted by adv797 on November 24th, 2012 6:00 AM
adv797
Member since:
November 24th, 2012 Points: 0
Member since:
November 24th, 2012 Points: 0
1: Right-click the IncrediMail Tray Icon (the orange envelope), located in the lower right-hand corner (near the computer clock) and select 'Exit'.
2: windows 7: c:users/your profile /app data/IMIdentities\{Long Number}\Message Store/
note: How do I locate my 'Local Settings' folder?
http://help.incredimail.com/incredimail/help_center/help_article.aspx?is=t&article_id=175
3:Delete all '.bak' and '.msg' files located in this folder.
Note: The {Long Number} folder represents your IncrediMail Identity. If you have more than one Identity, select each {Long Number} folder in turn and delete the '.bak' and '.msg' files
4:Open IncrediMail and receive your email.
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