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Invacare TDXSP Support Question

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Question posted by smgoulding1 on October 12th, 2018

Invacare Tdxsp Displaying Right Motor Fault And Will Not Drive

My client has a Invacare ATO_TDXSP-CG and a few days ago it started displaying, "right motor fault". He can no longer get the chair to drive, it will only tilt to help him sit comfortably. Is there anything I can try to fix this? The power chair company won't be out for weeks and the guy relies on the chair for mobility.

Current Answers

Answer #1: Posted by Odin on October 12th, 2018 5:56 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Sorry, but this is not a user-correctible issue. For this fault Invacare says, "Contact Invacare/Dealer for service." You may want to obtain other professional service (that can help more promptly). For referral, use the contact information here--https://www.contacthelp.com/invacre/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Invacare TDXSP Manual Pages

Owners Manual 3 - Page 2

...2011 Invacare Corporation. Invacare® Adjustable ASBA Seats 2 Part No 1143192 All trademarks are identified by or licensed to Invacare Corporation or its subsidiaries unless otherwise noted. Republication, duplication or modification in whole or in part is prohibited without prior written permission from Invacare. Trademarks are owned by ™ and ®. All rights reserved...
Owners Manual 3 - Page 30

... activated: ƽ ƽ • CMPJ+ Joysticks Only - TILT WARNING or SPM Controller Inhibited displays on page 26 for tilt angle ranges. Invacare® Adjustable ASBA Seats 30 Part No 1143192 5 USAGE 5.2 A Note About Drive Lock-Out ƽ WARNING NEVER operate the wheelchair while the back is in any tilted/back angle position over 20° relative to...
Owners Manual 3 - Page 34

... is made. 2. ICON DESCRIPTION Tilt Operations Combined Power Leg Operations Right Leg Operations Left Leg Operations No powered seating operation has been programmed for this procedure, refer to the neutral position after a selection is selected:  The location of the following icons will display on a level surface.  The drive select toggle switch is...
Owners Manual 3 - Page 49

... ensure safety. Part No 1143192 49 Invacare® Adjustable ASBA Seats The wheelchair user MUST have the back angle repositioned or readjust the lockout angle such that safe driving with a clear line of tilt. On initial chair delivery and after adjusting the back angle, drive lock-out switch or tilt system, tilt the seat back to the farthest...
Owners Manual 3 - Page 50

... all pinch points. 4. Tilt is a feature designed to prevent the wheelchair from being driven after the seating system has been tilted beyond 20°* relative to disengage the manual tilt system. 6. TILT WARNING or SPM Inhibited displays on the two tilt release levers to the vertical position. Left to engage the manual tilt system. Drive lock-out is a term...
Owners Manual 4 - Page 2

© 2011 Invacare Corporation. All rights reserved. Republication, duplication or modification in whole or in part is prohibited without prior written permission from Invacare. All trademarks are identified by or licensed to Invacare Corporation or its subsidiaries unless otherwise noted. Invacare® Van Seat 2 Part No 1143195 Trademarks are owned by ™ and ®.
Owners Manual 4 - Page 20

... the farthest driving position immediately before drive lock-out engages and ensure there is a clear line of sight present in any reclined/back angle position over 20° relative to the vertical position. TILT WARNING or SPM Controller Inhibited displays on the joystick or display unit. • SPJ™+ Joysticks Only - Left to right chase alternating...
Owners Manual 4 - Page 24

... quadrant (Detail "B"). Select the desired operation using the joystick or an equivalent switch. Invacare® Van Seat 24 Part No 1143195 Select a drive that has the Actuator Control Switch Mode icon displayed. 3. ICON DESCRIPTION Elevate Operations Combined Power Leg Operations Right Leg Operations Left Leg Operations No Icons No powered seating operation has been...
Owners Manual - Page 2

All trademarks are identified by or licensed to Invacare Corporation or its subsidiaries unless otherwise noted. © 2011 Invacare Corporation. All rights reserved. Invacare® TDX®SP, TDX SR 2 Part No 1143190 Republication, duplication or modification in whole or in part is prohibited without prior written permission from Invacare. Trademarks are owned by ™ and...
Owners Manual - Page 23

... Bending - ALWAYS maintain a minimum of 3-inches between your sitting position. Forward Part No 1143190 23 Invacare® TDX®SP, TDX SR Engage motor locks and turn power off before reaching, leaning or bending only as far as a platform. Otherwise the user could cause the wheelchair to achieve proper ground clearance. Forward . ƽ WARNING...
Owners Manual - Page 45

.... This port also serves as possible. Information Gauge Display The information gauge display is detected by the programmed settings. Recharge batteries before taking a long trip. Part No 1143190 45 Invacare® TDX®SP, TDX SR 5 WHEELCHAIR OPERATION Joystick The joystick has proportional drive control, meaning that the further the joystick is limited by the...
Owners Manual - Page 46

...and release one programable drive. Charger/Programming Input (Front of actuator or option operation. The other two drive programs could be ...Display Mode Switch (CMPJ+ Joysticks ONLY) Speed Control Knob Remote On/Off Input (CMPJ+ Joysticks ONLY) To Controller Invacare® TDX®SP, TDX SR FIGURE 5 CMPJ+ and nXc Joystick Switches and Indicators 46 Part No 1143190 5 WHEELCHAIR...
Owners Manual - Page 48

.... This indicator is displayed in all ten segments between E and F. 5 WHEELCHAIR OPERATION Main Screen  For this level, the user should charge the batteries as soon as follows: Color MPJ+ nXc BATTERY LEVEL INDICATOR Drive 1* Drive 2* Drive 3* Drive 4* "No Drive**"  *Drive names can be customized. Refer to FIGURE 7 on every screen. Invacare® TDX®...
Owners Manual - Page 50

FIGURE 8 LCD Display Screens - Driving Screen Invacare® TDX®SP, TDX SR 50 Part No 1143190 This screen is shown when the operator issues a drive command and the Drive Icon on the main screen was highlighted.  The Drive's name, warning/info message, status icon and battery indicator are displayed on this Drive (Must be Programmed. 5 WHEELCHAIR OPERATION Available...
Owners Manual - Page 51

... - Displays current battery voltage. Displays time and date stamped fault codes. CONNECTED DEVICES - Displays device connections. This information can perform prior to making a service call . Sets the clock on page 52. This is a diagnostic test a user can be helpful to a provider prior to a service call . Part No 1143190 51 Invacare® TDX®SP, TDX SR 5 WHEELCHAIR...
Owners Manual - Page 59

... an assistant to disengage the motors and push the wheelchair. • Engage (DRIVE) - Perform one of the wheelchair. 1. TDX SP Part No 1143190 59 Invacare® TDX®SP, TDX SR Motor lock disengagement/engagement allows free-wheeling or joystick controlled operation. Move the motor lock levers UP to maneuver the wheelchair without power. Motor lock levers are located...
Owners Manual - Page 99

...  For additional troubleshooting information and explanation of the error. When a fault is detected, the wheelchair may flash in a particular pattern or the service indicator light will be displayed. The LEDs on the information gauge may stop and not drive. SPJ+, SPJ+ w/PSS or SPJ+ w/ACC Joysticks The joystick information gauge and the service...
Owners Manual - Page 101

... 1 2 3 4 5 6 ERROR CODE DESCRIPTION User Fault Battery Fault Left Motor Fault Right Motor Fault Left Park Brake Fault Right Park Brake Fault POSSIBLE SOLUTION Release joystick to Replacing Batteries and/or Battery Cables on page 89. Refer to Charging Batteries on the wheelchair. Contact Invacare/Dealer for service. Ensure brake lever is in the drive position before turning on page 56.
Owners Manual - Page 102

... make sure joystick is connected properly. Contact Invacare/Dealer for service. SYMPTOM PROBABLE CAUSE SOLUTIONS LEFT BRAKE FAULT or RIGHT BRAKE FAULT displays and wheelchair does not drive. 8 TROUBLESHOOTING NUMBER OF FLASHES 7 8 9 10 11 ERROR CODE DESCRIPTION Remote Fault Controller Fault Communications Fault General Fault Incompatible or incorrect Remote POSSIBLE SOLUTION Check to...
Owners Manual - Page 103

...joystick and try to drive the chair. Recalibrate the joystick (joystick throw procedure). Replace the controller if necessary. JOYSTICK FAULT displays and the wheelchair does not drive. PROBABLE CAUSE Joystick or input device is not communicating with the control module (Error code E200). Turn the wheelchair off process (Error code E41). Part No 1143190 103 Invacare® TDX...

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