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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by jkbscooter on June 13th, 2012

Voice Activation

I have the Samsung Captivate SGH-i897 android phone.  I paired it with the Jabra Journey, but when I sent my contact list via Bluetooth the Jabra Journey did not show up in the device after scanning.  I'm unable to voice activate calls.  I took it to AT&T and they too were unable to make it work.  They, also, sell Jabra products.

Current Answers

Answer #1: Posted by JabraSupport on June 14th, 2012 7:07 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I'm not sure what you mean when you talk about sending your contact list via Bluetooth.  The Jabra Journey will access your contact list through the Bluetooth profile for Phone Book Access (PBAP) - you cannot download your contact list to it.  

The Journey allows for quick access to your phone's Voice-Activated Commands, including the ability to call a contact or number, accessed using the Voice button.  If you tap this button, it should bring up the Voice-Activated Commands feature on your phone.  You need to be sure that this feature is enabled on the phone.  If enabled, your phone will ask for a command, such as, "Call..." then the name of the person you're calling.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

english Contents THANK YOU 2 ABOUT YOUR JABRA JOURNEY 2 WHAT YOUR JABRA JOURNEY CAN DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO ...
User manual - Page 3

... down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active call D Status light Indicates pairing, connection, on your in -car speakerphone. We hope you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone on /off and battery status E Visor...
User manual - Page 4

... with the help of the caller* - Mute/un-mute with an active call with the voice button - Voice dialing* - Third party calling* - Auto pairing - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Last number redial* - Adjust volume - Auto Off * Phone dependent Jabra JOURNEY 3 ** Available ONLY in English
User manual - Page 5

..., A2DP, PBAP - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English Talk time up to 20 hours/Standby time up to two active Bluetooth devices at the same time - Digital sound enhancement via USB cable - Rechargeable battery with the newest software Specifications - "Answer/Ignore" command** - Voice Control through the voice button* - Weight 92 grams...
User manual - Page 6

... MEANS Status Light In-car Speakerphone Status The status light behind the answer/end button flashes rapidly blue Pairing mode The status light turns solid blue and goes into standby mode Connected The status light flashes blue every... blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5
User manual - Page 7

... into the ON (I) position. NOTE: Voice Guidance and Voice commands are enabled as this may damage the in-car speakerphone. 2.5 Hrs jabra Jabra JOURNEY 6 You can be significantly reduced if your device is fully charged before using your in-car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on...
User manual - Page 8

.../or confirm with the JABRA JOURNEY. By following a few simple steps and voice guidance, a phone can be paired with the in-car speakerphone in a matter of seconds. 1 Activate Bluetooth® on your mobile phone Please check the manual for your mobile phone. 2 Put the in-car speakerphone in pairing mode When you turn on your Jabra JOURNEY for devices. When the in-car...
User manual - Page 9

... DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. PLACING JABRA JOURNEY IN YOUR VEHICLE The Jabra JOURNEY sits discreetly and conveniently on and off the sun visor. CONNECTING WITH YOUR PHONE AUTOMATICALLY Pairing is paired, but does not immediately connect, tap the answer/end button. The in -car speakerphone is on and Bluetooth® is activated...
User manual - Page 10

... be used to mute/un-mute your microphone during an active call Jabra JOURNEY will turn it will announce the number of the caller. english ADDITIONAL FEATURES Voice control button* If you phone supports voice control, the voice control button on Jabra JOURNEY allows you to control your phone with your voice. Just say "Answer" or "Ignore". Auto ON is possible...
User manual - Page 11

...voice. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your phone does not allow this feature, press the answer/end button to transfer the music to the in -car speakerphone and mobile phone... button to two mobile devices at the same time. To learn more about Advanced Multiuse™ please go to your in use Jabra JOURNEY 10 *Phone dependent You can be ...
User manual - Page 12

... incar speakerphone is at its highest or lowest limit Hold active call Press the answer/end button Transfer an active call from your phone to adjust the volume level. english Mute Tap the voice button to mute an active call Double tap the answer/end button Jabra JOURNEY 11 A short sound will indicate that the in -car...
User manual - Page 13

... mobile phones support voice control function. If your phone supports the voice control function, its own voice control set up. Each mobile phone has its user manual should list the words that you mobile phone has a voice control mode by the speakerphone itself. Please, verify if you can use to control Jabra JOURNEY 12 the other phone's call is ringing) Release active/accept...
User manual - Page 14

... will go into the voice control mode suggest what words you powered your finger on the mobile phone screen. I am having pairing problems You may have deleted the in-car speakerphone pairing connection in -car speakerphone - Increase the volume in the in -car speakerphone memory. Will the Jabra JOURNEY work with other Bluetooth devices that is designed to...
User manual - Page 15

... support a hands-free profile. Please note that some features can only be operated from the primary device e.g. Need more help? 1. voice dial using Jabra JOURNEY with 2 mobile phones. Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España France Italia Luxembourg Nederland 00800 722 52272 70 25 22 72 0800 1826756 00800 722 52272 900 ...
User manual - Page 16

...with each other liquids. or below -10°C/14°F). Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone's software. 3. Pairing creates a unique and encrypted link between two Bluetooth devices and lets them communicate with the power off and safely protected. - english Norge Österreich...
User manual - Page 17

...-car speakerphone goes into standby mode. Dispose of the product according to pair it with your Jabra JOURNEY. The passkey for a call on your mobile phone to local standards and regulations. www.jabra.com/weee Jabra JOURNEY 16 When you enter on your phone and the Jabra JOURNEY recognize each other and automatically work together. Passkey or PIN is 0000...
User manual - Page 18

... reserved. All other trademarks included herein are owned by the Bluetooth SIG, Inc. The Bluetooth® word mark and logos are the property of their respective owners. Jabra® is a registered trademark of GN Netcom A/S. Made in China Type: HFS003 www.jabra.com Rev A Jabra® is a registered trademark of GN Netcom A/S. and any use...
Datasheet - Page 1

... the dimension of the contacts when they call.* A2DP allows you turn the system on . The Voice Control feature makes it more than just a drive with your phone, download your voice to make it more convenient to enjoy hands-free conversations in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! THE BLUETOOTH® WORD MARK AND...
Datasheet - Page 2

... the car charger. Advanced Multiuse Jabra JOURNEY can also charge it from your PC 13. Voice button for Auto On 7. Voice guidance for enhanced noise cancellation 4. Clear sound with Bluetooth 3.0 + EDR & eSCO 11. PAIRING Jabra JOURNEY WITH YOUR PHONE When you can be in pairing mode. Caller ID Announcement* When your phone rings Jabra JOURNEY browses the phone number in your in...
Technical Specification - Page 1

.... (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) LEARN MORE! JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing and connection. More information is compatible with other Bluetooth devices with built-in motion sensor TECHNICAL SPECIFICATIONS WWW.JABRA.COM/JOURNEY What is a radio technology developed to deliver short-range wireless mobility...

Similar Questions

Unable To Voice Activate Calls.
I have the Samsung Captivate SGH-i897 and I am unable to voice activate any calls. I sentmy contact ...
(Posted by jkbscooter 11 years ago)
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