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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by carlos069 on October 28th, 2012

Caller Id?

My Jabra JOURNEY doesnt tell me the name of the person who is calling me.

Current Answers

Answer #1: Posted by JabraSupport on October 28th, 2012 6:54 PM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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This could be a couple of things:

If the Jabra Journey used to announce the caller, but now doesn't, the feature may be turned off.  To toggle this feature on and off, press the Voice button while turning the unit on.

If the Journey has never announced the caller, your phone may not support the PBAP Phonebook Access Bluetooth Profile necessary to initiate the announcement.

If you have further questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

 

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 12 TROUBLESHOOTING & FAQ 12 Need...
User manual - Page 3

.../off and battery status E Visor clip Set your in-car speakerphone on your in -car speakerphone. ABOUT YOUR JABRA JOURNEY A Volume down Tap to adjust volume down B Answer/end button Tap to answer/end call C Voice button Tap to initiate voice command function Tap to mute/un-mute your microphone during an active...
User manual - Page 4

Announce the name of a motion sensor - Last number redial* - Mute/un-mute with an active call with HD Voice Mic - Auto pairing - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Deliver great sound and noise cancellation with the voice button - Reject calls* - Auto On with the help of the caller* - Adjust...
User manual - Page 5

...on your phone* - Advanced Multiuse™ - Noise cancellation through DSP - Jabra Status Light (battery status, call status, pairing and connection status) - Upgrade with charging option from car .../Ignore" command** - Weight 92 grams - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English e-SCO for transmitting music, podcasts and directions from a ...
User manual - Page 6

... charging The status light turns off Standby/Sleeping mode The status light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly...
User manual - Page 7

.... Please note: The lifetime of the battery will hear Voice Guidance telling you what to you or listen for a long period. Use only the charger provided in -car speakerphone. 2.5 Hrs jabra Jabra JOURNEY 6 You can be significantly reduced if your car's power outlet. Jabra JOURNEY can at least once a month. When fully charged the status light...
User manual - Page 8

...with announcement "Connected" when pairing is connected to a mobile phone using a procedure called 'pairing'. it automatically enters pairing mode. Then set your phone to search for ... phone when you enter your car (open the car door). Jabra JOURNEY 7 *Phone dependent The in -car speakerphone under the name "JABRA JOURNEY". When the in-car speakerphone is left in -car speakerphone on...
User manual - Page 9

...The product can be easily taken on . english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. PLACING JABRA JOURNEY IN YOUR VEHICLE The Jabra JOURNEY sits discreetly and conveniently on the phone. Press and hold the answer/end button for use SELECT OK SELECT...
User manual - Page 10

Just say "Answer" or "Ignore". Caller ID and name announcement* During an incoming call . Motion Sensor and Auto ON Jabra JOURNEY has a built-in motion sensor that registers a movement in the position "I". If the name is placed in a car and sends a signal to the device to control your phone with your unit has been turned off automatically after...
User manual - Page 11

... -car speakerphone and mobile phone are connected. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your in-car speakerphone*. Just say "Answer" or "Ignore" The call . When you have an incoming call will automatically be connected to reject the incoming call . Music or GPS directions will automatically transfer to the in -car...
User manual - Page 12

english Mute Tap the voice button to adjust the volume level. Reject incoming call Double tap the answer/end button Three way call (The other call is un-muted Un-mute To un-mute an active call Double tap the answer/end button Jabra JOURNEY 11 A sound will indicate when the volume level is at its highest...
User manual - Page 13

... its user manual. english HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to control Jabra JOURNEY 12 Please, verify if you can use to perform Calls on two phones (One active call is ringing) Release active/accept incoming call Tap the answer/end button Reject incoming call Double tap the answer/end button Hold active...
User manual - Page 14

... in the pairing mode by tapping the answer/end button. Follow the pairing instructions. The Jabra JOURNEY is playing. - Some phones when turned into pairing mode as the first time you can... also work with Bluetooth mobile phones. I want to control your Jabra JOURNEY in -car speakerphone is paired to work with other Bluetooth devices that is designed to a ...
User manual - Page 15

...jabra.com support.uk@jabra.com support.es@jabra.com support.fr@jabra.com support.it@jabra.com support.nl@jabra.com support.pl@jabra.com support.no@jabra.com support.ru@jabra.com Information: info@jabra.com 3. Even if the hands free profile is implemented reject call, call...0800 0223039 Jabra JOURNEY 14 voice dial using Jabra JOURNEY with 2 mobile phones. Please consult your phone to support ...
User manual - Page 16

... shorten battery life and may also degrade performance. - GLOSSARY 1. Always store the Jabra JOURNEY with each other liquids. Get more information at extreme temperatures (above 45°C/113...devices will not work if the devices have not been paired. Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the ...
User manual - Page 17

... PIN is a code that you 'end' a call . This makes your Jabra JOURNEY. www.jabra.com/weee Jabra JOURNEY 16 Standby mode is when the Jabra JOURNEY is 0000. 5. When you enter on your mobile phone, the in-car speakerphone goes into standby mode. The passkey for all Jabra products is passively waiting for a call on your mobile phone to local...
User manual - Page 18

... change without notice). © 2011 GN Netcom A/S. and any use of their respective owners. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are owned by... the Bluetooth SIG, Inc. Made in China Type: HFS003 www.jabra.com Rev A Jabra® is a registered trademark of GN Netcom A/S. All rights reserved. and any use...
Datasheet - Page 1

... cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - The next time you are crystal clear with the Jabra JOURNEY. It will connect automatically with built-in -car speakerphone will get voice updates on the road, make and take calls* • Auto On/Off with your phone, download your phonebook and say the names of high definition audio. The Jabra JOURNEY in...
Datasheet - Page 2

... cigarette lighter charging or charging through the pairing process. Caller ID Announcement* When your phone rings Jabra JOURNEY browses the phone number in your mobile phone and defines the person the phone number belongs to your voice and saying "Answer" or "Ignore"** Make a call • The call will be connected to two mobile devices at the same...
Technical Specification - Page 1

... , Caller name announcement (PBAP), Status light for enhanced noise cancellation Use your voice to make and take calls Auto ...? Mute, Auto paring, Call transfer, Auto off ) Microphones Speaker Digital Signal Processing Battery Operating...Bluetooth® Headset and hands-free, A2DP, PBAP profile Jabra JOURNEY is compatible with other Bluetooth devices with built-in English Bluetooth...

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