Question posted by noalessing on October 28th, 2012
We Need To Change A Confirmed Reservation
Current Answers
Answer #1: Posted by latempe28 on October 28th, 2012 4:10 PM
Changing or Canceling your Reservation
» Changes & Cancellations
Changes & Cancellations
For quick and easy changes or cancellations to existing reservations, please visit jetblue.com and click onManage your flights.
Customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee if travel was booked seven (7) days or more prior to the departure date (not applicable for Getaways reservations). Bookings that have been changed are not eligible for a credit card refund and are subject to a cancellation fee, regardless of being within 24 hours of the original booking.
For JetBlue Nonrefundable Fares, changes or cancellations may be made prior to scheduled departure for a fee of $100 per person plus any applicable difference in airfare. Any remaining balance will be placed in a JetBlue air-only credit and may be applied toward future travel for one year from date of issuance. If a nonrefundable reservation is not changed or cancelled prior to scheduled departure, all money associated with the reservation is forfeited.
For JetBlue Refundable Fares, changes and cancellations for a full refund are permitted prior to scheduled departure. Such changes are subject to availability and any applicable difference in airfare. If a refundable reservation is not changed or cancelled prior to scheduled departure, all money associated with the reservation will be placed in a JetBlue air-only credit and may be applied toward future travel for one year from date of issuance.
- Changes or cancellations made by calling our Reservations Team at 1-800-JETBLUE (538-2583) will require you to have your confirmation number or the name of the customer and the credit card number that was used to make the reservation.
- Changes or cancellations made online will require the confirmation number, last name, credit card number and the origin and destination cities. Online Change/Cancel
Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530.
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