Question posted by gapseed04 on July 16th, 2013

Is Advice On Subscription Renewal Sent By Internet? If Not How Is It Conveyed?

I paid for a subscription renewal for the Kaspersky Internet Security software last Saturday.  My understanding is that advice on how to activate the renewal would be posted on my e-mail address.  No information has been received and the Kaspersky window on my computer continues to read that the subscription has expired.  How is the renewal confirmed?   Mark Wilson

Current Answers

Answer #1: Posted by TommyKervz on July 16th, 2013 2:57 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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Greetings - Yes, you normally are to receive an email associated with the action (please also do make sure it was not filtered to the Spam folder). Below is where you can obtain assistance with the current issue
https://store.digitalriver.com/store
renewal instructions
While below are recommended renewal instructions
http://usa.kaspersky.com/store/renewal-instructions


Hope that is helpful.
Kervz at www.satechhelp.co.za

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