Kenmore HE5t Support Question
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Question posted by sparklencoker34 on February 18th, 2023
Code F21
Current Answers
Answer #2: Posted by SonuKumar on February 18th, 2023 7:22 PM
- Turn off and unplug the washer from the power source.
- Check the drain hose for any kinks, bends or clogs. Straighten out any kinks or bends, and clear any clogs that you find.
- Check the drain pump filter for any blockages. To access the filter, you'll need to remove the lower front panel of the washer. Once you've removed the panel, you should see the filter located near the bottom right-hand corner of the machine. Remove the filter and clean out any debris you find.
- Check the drain pump itself for any obstructions or damage. To do this, you'll need to remove the hoses connected to the pump and inspect the inside of the pump for any debris or damage.
- If you don't find any blockages or damage, the drain pump may be malfunctioning and will need to be replaced.
Once you've completed the necessary troubleshooting steps, you can plug the washer back in and run a cycle to see if the error code has been resolved. If you're still having trouble, it may be best to contact a professional appliance repair service for assistance.
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Regards,
Sonu
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