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Question posted by Shellypabstrn on September 20th, 2015

Can Not Get Just Ice

My 2 year old Kitchen Aid model Refrigerator will not allow me to get ice only out of the front of the refrigerator. Water also dispenses from the water dispenser. So I have to hold two cups (one under the ice dispenser and one under the water dispenser) to get ice. How can I fix this without calling a repair man? Thank you in advance.

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Answer #1: Posted by Odin on September 20th, 2015 5:40 PM

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Odin

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Your question is not altogether clear, but I suggest going to http://www.repairclinic.com/RepairHelp/Refrigerator-Repair/4-121--S0ZYUzI1UllNUw==/KitchenAid-Refrigerator-Troubleshooting. The links most likely to solve are those listed fourth and tenth. Good luck!

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related KitchenAid KFXS25RYMS Manual Pages

Use & Care Guide - Page 1

... messages will follow instructions. If you still need your model and serial number, located on your appliance. REFRIGERATOR USER INSTRUCTIONS THANK YOU for additional information. WARNING You can... 49 REFRIGERATOR CARE 13 CUIDADO DE SU REFRIGERADOR 34 ENTRETIEN DU RÉFRIGÉRATEUR 55 TROUBLESHOOTING 14 SOLUCIÓN DE PROBLEMAS 35 DÉPANNAGE 56 WATER FILTER ...

Use & Care Guide - Page 2

... only). ■ Use a sturdy glass when dispensing ice (on some models). INSTALLATION INSTRUCTIONS Unpack the Refrigerator WARNING Excessive Weight Hazard Use two or more people to sudden temperature changes or impact, such as bumping. Clean Before Using After you are getting rid of your old refrigerator, please follow these instructions to shatter into a grounded 3 prong outlet...

Use & Care Guide - Page 3

... use an adapter. Use an outlet that you move your refrigerator has an ice maker, allow extra space at the top. NOTE: It is important to the electrical source and turn Cooling OFF, and then disconnect the refrigerator from refrigerator. Allow for the water line connections. If your refrigerator into a grounded 3 prong outlet. See "Using the Controls." ¹...

Use & Care Guide - Page 4

... tubing. Be sure both ends of copper tubing you have selected. A B C A. Compression nut D E F G E. Be sure the outlet end is required to be a minimum of the refrigerator needs to operate the water dispenser and ice maker. Tighten the packing nut. Water Supply Requirements Gather the required tools and parts before you may further reduce the...

Use & Care Guide - Page 5

... nut B. Then, with a second wrench turn the nut on copper tube end as shown. Turn on water supply to refrigerator and check for leaks. Compression sleeve C. Turn on water supply to refrigerator and check for your model, the water line may come down from the top or up from moving. Electrical Shock Hazard Plug into the...

Use & Care Guide - Page 6

... in place while you . Disconnect the water line by pulling back on the side of the water line connector. See Connections graphic. 7. Lift the left -hand side refrigerator door. 5. Using a ³⁄₈...Do not use an adapter. Tighten all removable parts to doors and drawer and food to hold the door in death, fire, or electrical shock. 2. Remove the two bottom screws attaching...

Use & Care Guide - Page 7

... B. Hinge Pin Cover B. Top Hinge Cover C. 5/16" Hex Head Hinge Screws D. Hinge Screws Connections A B Door Removal & Replacement 1 A A. 3/32" or 1/8" Setscrew 2 A. Remove 2 Drawer Glide Bracket Screws 7 Water Line Connection Drawer Front Removal A A. 3/32" or 1/8" Setscrew Drawer Front Replacement A B A. Hinge Cover Screw B.

Use & Care Guide - Page 8

... display screen. The home screen will only reactivate the display screen, without changing any control button on the left refrigerator door. ■ When the left side door is a vertically-hinged seal on the dispenser panel to turn off the leveling screws. While in "sleep" mode, the first press of the way. ■...

Use & Care Guide - Page 9

... icon will remain on the dispenser display. ■ To turn cooling off the Max Cool feature, press the OPTIONS button to a colder than recommended setting will not cool the compartments any time while in adjust mode, or allow about 60 seconds of high refrigerator use the following chart as ice cream, harder. Recheck the...

Use & Care Guide - Page 10

...power outage. ■ To enable other control and dispenser functions are disabled until resistance is allowed to properly align the ice bin with skins. Use the full-width drawer to... while keeping the doors open for proper ice dispensing. 1. Exterior Refrigerator Drawer The refrigerator drawer holds more or less air to restart the water filter status tracking feature each time you are...

Use & Care Guide - Page 11

... Controls." This can dispense water by the ounce, cup, or liter. Once water begins to flow, continue depressing and releasing the dispenser pad (5 seconds on the display. The Water Dispenser IMPORTANT: Dispense at least 1 qt (1 L) of ice. NOTE: While dispensing water and for the refrigerator to cool down how much water has been dispensed. 2. NOTE: The amount of water you select will be...

Use & Care Guide - Page 12

... apply a lot of ice you prefer by pressing the ICE MODE button. The Dispenser Light When you use the dispenser, the light will remain on continuously, you want the light to allow for 3 seconds to lock the dispenser. ■ Press and hold LOCK a second time to turn on some models) On some models, the dispenser has a rotating water faucet and a pull...

Use & Care Guide - Page 13

... to eject. Remove sealing label from the display screen. See "Water and Ice Dispenser." If this option is microbiologically unsafe or of mild detergent in refrigerator or reconnect power. Using a clean sponge or soft cloth and a mild detergent in refrigerator or reconnect power. The disposable water filter should be filtered. To access the filter, press upward...

Use & Care Guide - Page 14

...models, the interior lights are LEDs that cannot be changed . ■ Some models may run longer than your refrigerator. Unplug refrigerator or disconnect power. 2. Plug in refrigerator... mild detergent in warm water. See "Using the ...Allow 24 hours following installation for the refrigerator to coldest setting will fit your old... dispenser covers or door gaskets. Unplug refrigerator ...

Use & Care Guide - Page 15

... intermittent noises from your old model. Rinse and dry with mild soap and warm water. Check temperature in correct position? Move items away from door. ■ Bin or shelf in the ice maker ejector arm? Allows humid air to enter refrigerator. Make sure ice maker is too warm ■ New installation? See "Ice Maker and Ice Storage Bin." ■...

Use & Care Guide - Page 16

... shutoff valve turned on the refrigerator? Allow 24 hours for water supply to remove the minerals. ■ Water filter installed on the refrigerator? Replace water filter when indicated. Hold the glass under the dispenser long enough? See "Water and Ice Dispensers." ■ Recently changed water filter? Allow 24 hours after releasing the dispenser lever. ■ New installation...

Use & Care Guide - Page 19

... must be easily determined. On models with the product, KitchenAid will ...refrigeration system that existed when this major appliance is intended to repair or replace appliance light bulbs, air filters or water filters. Some states and provinces do not allow limitations on water...YEAR LIMITED WARRANTY ON CAVITY LINER AND SEALED REFRIGERATION SYSTEM In the second through fifth year...

Use & Care Guide - Page 20

... may contact KitchenAid at the address below . Please keep these User Instructions and the model number information for future reference. 20 In Canada, call 1-800-422-1230. Mississauga,... your model number and serial number on the label, located on the inside wall of the refrigerator compartment. Have your correspondence. For assistance or service in your complete model number ...

Dimension Guide - Page 1

... to 60 psi (276 to operate ice maker and water dispenser. When you have questions about your refrigerator be turned off by a switch. See "Using the Controls." If you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to change without notice. Reverse Osmosis...

Energy Guide - Page 1

... is an energy-efficient appliance. Canada Refrigerator-Freezer ·Automatic Defrost ·Bottom Mounted Freezer ·With Through-the-Door-Ice Service Kitchen Aid Corporation Model(s):KFXS25RY***,KFXL25RY*** Capacity: 25.0 Cubic Feet Estimated Yearly Operating Cost $51 Cost Range of Similar Models The estimated yearly operating cost of this model was not available at the time the...

KitchenAid Knowledge Base Results

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Water dispenser not working - Side by side refrigerator
... water in some models) will reduce water flow. Make sure the water supply line is not kinked. Less than five years The answer describes my issues, but does not solve my problem The answer needs updating and/or additional information The answer could lower the water pressure to the refrigerator, which will read "PF" to hold the water dispenser...
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... tubing until a total of the dispenser. Connect to refrigerator and check for cleaning. Using an adjustable wrench, hold the water dispenser lever for use a piercing-type or 3/16" (4.76 mm) saddle valve which reduces water flow and clogs more useful. Turn on the plastic water line to operate the water dispenser and ice maker. Correct any leaks...
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