Billing, Pay Bill

Need to pay bill...Send information for bill payment to both [email protected] and [email protected]. Be clear on how to pay bills online and over the phone.

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Answer #1: Posted by SonuKumar on June 8th, 2023 10:48 PM

SonuKumar

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To contact Koodo regarding a billing issue, you can use the following methods:

Phone: Dial 1-866-995-6636 (or *611 from your Koodo mobile device) to reach Koodo's customer service. Follow the prompts to speak with a representative who can assist you with your billing concern.
Online Chat: Visit the Koodo website (koodomobile.com) and look for the "Contact Us" or "Support" section. There may be an option to initiate a live chat with a customer service representative who can help you resolve your billing issue.
Self-Service: Log in to your Koodo self-serve account online or through the Koodo mobile app. From there, you can review your billing details, view invoices, and even make changes to your account. This self-serve option may allow you to resolve billing concerns without contacting customer service directly.

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Regards,
Sonu
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