Kyocera TASKalfa 3050ci Support Question
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Question posted by mreubens on May 24th, 2012
Does The Fax Device In The Printer Work Over Ip?
We have a VOIP phone system. Can the built in fax device utilize this or do we need to have a traditional phone line?
Current Answers
Answer #1: Posted by FaxAuthority on May 28th, 2012 10:34 AM
It should be able to use the VOIP phone line, however we've found that 95%+ of the time it does not work. The reasons behind this are technical, however it is mostly because of the way VoIP phones compress a signal to fit it over the internet, and this often prevents a fax signal from going through.
The best option is to get a "hard" phone line, or an online fax service.
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