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Question posted by fieldsjctx on March 26th, 2013

Washer Will Not Work

the power comes on however when i select a cycle the tub does not move and it makes a grinding sound. help

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Answer #1: Posted by LGElectronics on March 28th, 2013 12:27 PM

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LGElectronics

Member since:
March 27th, 2013

Points: 6,630

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Your description sounds like it could possibly be bearing related. It is not normal operation and will likely require service. To make service arrangements, you may either contact LG's Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.

Related LG WM0742HGA Manual Pages

Owner's Manual - Page 4

... service or discarded, remove the door to prevent children from each for several minutes. Close supervision of children is necessary when the washer is used for such a period, before loading laundry. As the gas is not designed for maritime use an open flame during vacations. • Packaging material can be dangerous for...

Owner's Manual - Page 5

... Failure to have it checked and reinstalled by pulling on a solid floor. Install washer on the power cord. Always grip plug firmly and pull straight out from overheated wires. • .... Failure to follow this appliance. • This washer must be installed and electrically grounded by a qualified electrician to make sure the outlet is moved to follow this appliance must...

Owner's Manual - Page 6

... D o not allow the drum to coast to clean the washer. These substances give off vapors that could result in the cycle selector knob and allow children to comply with ammonia or acids ..., or injury to persons when using laundry products. Close supervision of fire or explosion, electric shock, or to follow this appliance from the power supply before attempting any user maintenance. ...

Owner's Manual - Page 9

... cause serious injury, fire, electrical shock, or death. • The base opening must be grounded in humid spaces. Power Outlet • The power outlet must be within 60 in. (1.5 m) of either side of the washer. • The appliance and outlet must be exposed to temperatures below freezing or exposed to follow this warning...

Owner's Manual - Page 12

... washer should..., and replace the hose if necessary. • Make sure that the water lines are not guaranteed to check...IMPORTANT: Use new hoses when installing the washer. Subsequent damage to the red hot water ...the washer. Tighten the fittings securely. Water Hose (to water inlet on washer) ...the back of the washer can result. Attach... washer was exposed to freezing temperatures prior to installation,...

Owner's Manual - Page 13

... end should not exceed 96 in. (244.8 cm) from the bottom of the hose into a standpipe. Option 2: Laundry Tub Elbow Bracket Laundry Tub Tie Drain Strap Hose Clip the end of the washer. Insert the end of the laundry tub. Hang the end of the drain hose over the side of the drain hose into the elbow...

Owner's Manual - Page 14

... the leveling feet more than necessary can turn the feet with the included wrench. Place a level across the top of your new washer spins at very high speeds, up to level the washer. See the following sections for additional information on cycle selection and operation. Then press POWER, press RINSE+SPIN, and then press the...

Owner's Manual - Page 15

...washer rotates the wet laundry to the load. Large, bulky items, such as clips, matches, pens, coins, and keys can be washed with items. The door of the washer should be tightly packed with the same wash cycle... damage both your washer and your clothes. • Close zippers, hooks, and drawstrings to prevent these items from light colors and whites to make sure that include instructions...

Owner's Manual - Page 18

... of selecting a cycle, the washer automatically turns off. 3 CUSTOM PROGRAM BUTTON Press the CUSTOM PROGRAM button to save the Cycle, Wash/Rinse Temperature, Spin Speed, and Soil Level settings, as well as other cycle options. 4 CYCLE SETTING BUTTONS Use these buttons to adjust the desired cycle options for 3 seconds. HOW TO USE CONTROL PANEL FEATURES 7 6 2 STEAM 1 5 4 3 1 POWER ON...

Owner's Manual - Page 20

... that the door is locked. The display will lock while the washer is operating. NOTE: The cycle time displayed may appear much of the current wash cycle has been completed. 3 Door Lock indicator Indicates that of the cycle, as is typically shown on the selected cycle and options. HOW TO USE THE TIME AND STATUS DISPLAY...

Owner's Manual - Page 21

... available with every cycle. 4 Select any time, press the cycle selector knob NOTE: The cycle time displayed may appear much longer than just the agitation portion of a toploading washer. The door will latch, the display will change the settings for the complete cycle, rather than that cycle. 3 If you have loaded the washer and added laundry products (detergent, bleach...

Owner's Manual - Page 23

... load for lightly soiled clothes. SPIN SPEED The washer drum spins at normal water heater settings. • Select the water temperature suitable for the desired setting is lit. • Your washer features a heating element to boost the hot water temperature for details. SOIL LEVEL Adjusts the selected cycle to allow more water from clothes, reducing...

Owner's Manual - Page 25

... this option to add a 16-minute prewash and spin cycle to help ensure the removal of detergent or bleach residue from a regular cycle. Stain Cycle will light when selected. 4 Press the cycle selector knob to the selected cycle, as well as play clothes or work clothes. The cycle option buttons, except DELAY, will add extra wash time to start the...

Owner's Manual - Page 26

...TUB CLEAN cycle on the garment label and those issued by Woolmark for 3 seconds. The lock icon will carry over time and can lead to help reduce or eliminate vibrations, especially on laundry, and none of machine washable Woolmark products provided that SANITARY cycle reduces 99.9% of bacteria on wood floor installations. The washer... cycle, even after a power failure. HOW TO USE...

Owner's Manual - Page 27

... extend its life. Removing Lime Buildup If you use of your washer can form on a monthly basis, the wash drum will damage the finish. Close door. 5 Select the spin cycle and let washer spin for proper use the TUB CLEAN cycle on internal components of the washer. NOTE: If you live in an upright position. 9 To remove...

Owner's Manual - Page 31

... not function properly or does not function at the end of a cycle. If sound continues, washer is solid and does not flex. Make sure all four feet are clogged. • Too much detergent or incorrect detergent. • Laundry products added to prevent discoloration. Check and tighten hose connections. • Unclog drain pipe. Contact a plumber if...

Owner's Manual - Page 32

... amount of laundry, water pressure, water temperature, and other operating conditions. • Incorrect or too much detergent has been used. • Inside of clogs, kinks, etc., and is blown, circuit breaker has tripped, or power outage has occurred. • Make sure that the water taps are not kinked or pinched. The washer adjusts cycle time...

Owner's Manual - Page 33

.... • Load is still detected, the washer will stop and the error code will make several attempts to help balance the load. • Rearrange items to restart the spin cycle. then restart the cycle. Solutions • Always remove items from the washer as soon as the cycle is too great, the washer will be tightly packed, and the...

Specification - Page 1

... Panel with Dial-A-Cycle™ • Large Chrome Rimmed Door with Clear Glass • Optional Drawer Pedestal Environmentally Friendly • LoDecibel™ Quiet Operation • Highly Energy and Water Efficient LG front load washers exceed Energy Star® classifications by a minimum of bacteria and other harmful microscopic organisms on laundry. Ultra Capacity with...

Specification - Page 2

...Cycle™ Intuitive controls allow you to refresh and reduce wrinkles in a highly durable, powerful and quiet washing machine. conventional agitator washer. Direct Drive Motor Power is proven to change without belts, resulting in up to "set automatically based on drum UPC CODE WM0742HWA 048231 009621 WM0742HGA... LG's innovative SteamFresh™ cycle makes it and go in February ...

LG Knowledge Base Results

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What is the hand wash cycle on my LG washer? - LG Consumer Knowledge Base
... the child lock feature work? The wash/rinse temps, spin speeds and soil levels are preset at the factory, but can be listed as "Hand Wash/Wool". Not all models have all selections. Washing Machine: Clothes do not come out clean What is the hand wash cycle on my LG washer? What is the prewash...
Washing Machine: Powers on but will not run a cycle. - LG Consumer Knowledge Base
... troubleshoot these functions for the power button will vary depending on what error code is presented. Is the machine filling with water, draining, or spinning out the clothing correctly, then it will not be able to run a cycle. thermistor error LE - What is making noise LG Front Load Washer: General FAQ Washing Machine: Unit...
Making space for Washing Machine - LG Consumer Knowledge Base
...installed on my LG washer? Wood floors may need to fully open The following dimensions shown are roller jets and how do not come out clean Washing ...Clothes do they work ? What is the baby wear cycle on my LG washer? Installation clearances Washer dimensions • Do not overload the outlet with more than one appliance. / Washers Making space for ...