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Lexmark E352DN Support Question

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Question posted by jmaguffin on November 11th, 2011

I Think My Printer Says 'power Header Service.' What Does That Mean?

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Related Lexmark E352DN Manual Pages

Menus and Messages Guide - Page 4

... per Inch Page Format Character Set Best Fit Tray 1 Renumber Auto CR after LF Auto LF after CR Setup Menu Eco-Mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Toner Alarm Quality Menu Print Resolution Toner Darkness Small Font...

Menus and Messages Guide - Page 17

... setting depends on the Software and Documentation CD. This value does not appear unless Energy Conserve is in minutes) the printer waits after a print job before it goes into Power Saver mode. (Your printer may not support the entire range of time (in constant use the other language. Specifies the amount of memory...

Menus and Messages Guide - Page 29

...printer messages, explains what they mean, and tells you cannot change the printer settings from that has paper of the printer and indicates possible printer problems you must resolve. Download valid code to the printer...Wait for the message to clear. Defragmenting Flash DO NOT POWER OFF Warning: Do not turn the printer off while this message is displayed. Enabling Menus Wait for...

Menus and Messages Guide - Page 33

... jam Unsupported size 24x Paper jam Check tray 251 Paper jam Check man feeder 900-999 Service Action 1 Turn off . 2 Unplug the power cord from the host. • To clear the message, and continue printing, press ..... 3 Check the paper size to insure that it is supported by the printer. 1 Clear the paper path. 2 Press to resume printing. 1 Clear the paper path. 2 Press to resume printing. 1 Turn...

Quick Reference - Page 3

...Waiting Flushing / Resolution reduced Not ready (printer is offline) Close door Insufficient collation area / Insufficient memory Understanding the control panel lights 3 Understanding the control panel lights The control panel lights mean different things, depending on , and/or blinking indicate printer conditions such as printer status, intervention, or service. Lights that are off, on their...

Quick Reference - Page 7

... Quality Settings • Print Resolution • Toner Darkness • Small Font Enhancer Setup Settings • Eco-mode • Quiet Mode • Alarm Control • Printer Language • Power Saver • Resource Save • Download Target • Print Timeout • Wait Timeout • Auto Continue • Jam Recovery • Page Protect • Print...

User's Guide - Page 7

... per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR Parallel Menu Std Parallel Set-up Menu Eco-mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Toner Alarm Network Menu Standard Network Quality Menu Print...

User's Guide - Page 9

...Paper Source. Learning about the printer The use these buttons to clear most messages). Status Off On Flashing green Indicates Power is where you must resolve. Printer is pressed. The Not Ready ... increase or decrease the desired number of the printer. opens the item and displays If a menu item such as Manual Feeder is the header line. Understanding the control panel 9 Button or...

User's Guide - Page 50

... page. You need to the appropriate recovery information in the U.S. When calling for service, call from the location of these possibilities, turn the printer off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet...

User's Guide - Page 51

... running Windows 2000, WindowsXP, Windows Vista, or WindowsServer2003 and using the • Verify you have properly configured the printer for service. On. For more information, see Mode is not 1 Make sure Ready or Power Saver appears on the wrong print media. Your internal print server is not set up properly or is set...

Service Manual - Page 12

... begin, or use caution if the product must receive power in the area of the product where you see this symbol, there is divided into the following chapters: 1. Appendix A contains service tips and information. xii Lexmark™ E350d, E352dn General information contains a general description of printer problems. 4. Parts catalog contains illustrations and part numbers...

Service Manual - Page 26

...Menu Std Parallel Network Menu Standard Network USB Menu Standard USB 2-4 Lexmark™ E350d, E352dn Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture... Print Demo Factory Defaults Hex Trace Setup Menu Eco-Mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print ...

Service Manual - Page 27

... for the message to clear. Defragmenting Flash DO NOT POWER Warning: Do not turn the printer off while this message is displayed. Invalid Engine Code Download valid engine code to clear. Diagnostics information 2-5 This topic provides a list of all printer messages, explains what they mean, and tells how to clear. Note: The network code...

Service Manual - Page 36

4512-420, -430 Service error codes (9xx) (Continued) Error Description 936.01 No lock detected at normal motor start 936.02 ..., detected by engine control 937.02 Overspeed detected during position control 937.03 Overspeed detected during speed control Power supply service errors 940.00 LVPS service error 940.01 Line frequency outside allowed range of 45Hz-64Hz 940.02 Line frequency below 43Hz 940.03...

Service Manual - Page 38

... power). See"Fuser service check" on page 2-19 or "Solving print quality problems" on page 3-28. 2-16 Lexmark™ E350d, E352dn See "Paper feed service ...service checks" on page 2-21. White or black lines or bands. See "Media never picks" on page 2-21. See "Media picks during POST and/or continuously" on page 2-22. See "White or black lines or bands" on back of page. Printer...

Service Manual - Page 39

... display lights or activate the drive motor, fuser or fan, check the following order: 1. The printer will not power-up without a functioning operator panel. 4. Controller card service check Controller card service check FRU Controller card assembly Warning: Do not replace the operator panel and controller card at the end of the book which involve...

Service Manual - Page 40

..., see "Controller card service check" on the cable (controller card will not be powered): Pins Voltage J19-8 +24 V dc J19-9 +24 V dc J19-13 +5 V dc If any of the voltages are incorrect, check the cable for more information. 2-18 Lexmark™ E350d, E352dn Turn the printer on page 2-19. With the printer turned off , unplug...

Service Manual - Page 41

... not open, check the switch continuity across the ends of the thermistor cable. If line voltage is correctly connected to the printer must be ground. Fuser service check FRU Fuser power cable LVPS/HVPS Fuser Fuser Action Unplug the printer, and disconnect the fuser cable plug from J13 on . 4512-420, -430 Dead machine...

Service Manual - Page 42

... 2-19 for more diagnostics. Turn on the printer, and check for the following voltages at J17...for both are not correct, see "Dead machine service check" on page 5-2, or replace the controller ...power cable, and open typically indicate a faulty LVPS/HVPS. Main motor service...printer settings. See "Print quality service checks" on one or more information. 4512-420, -430 LVPS/HVPS service...

Service Manual - Page 43

...Power-On Self Test (POST) sequence" on , open the controller card cage and locate the operator panel connector at the same time. Action Lights If the LCD does not come on page 2-1. If any position other card. Make sure the flag is damaged. Diagnostics information 2-21 With the printer... on page 3-17. Paper feed service checks Paper jam ...