Lexmark Pinnacle Pro901 Support Question
Lexmark Pinnacle Pro901 Support Question
Find answers below for this question about Lexmark Pinnacle Pro901.Need a Lexmark Pinnacle Pro901 manual? We have 5 online manuals for this item!
Question posted by FloydAmiral on June 16th, 2014
Lexmark Pro901 Cannot Send Or Receive Faxes
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Related Lexmark Pinnacle Pro901 Manual Pages
Fax Guide - Page 2
... list...17
Sending faxes 18
Tips for sending faxes...18 Sending faxes using the printer control panel...18 Sending faxes using the computer...18
Receiving faxes 19
Tips for receiving faxes...19 Receiving faxes automatically...19 Receiving a fax manually...19
Troubleshooting 20
Fax troubleshooting checklist...20 Cannot send faxes...20 Cannot receive faxes...22 Cannot run the fax software...23...
Fax Guide - Page 16
... > Ringing and Answering > Ring Pattern
2 Select the ring pattern for the printer, and then save it never receives the fax.
1 From the printer control panel, navigate to the Distinctive Ring Pattern Detection (DPRD) feature offered by telephone companies. In some countries, you cannot send a fax without sender information, so make sure that you enter this information...
Fax Guide - Page 20
... telephone into the wall jack, DSL filter, VoIP
device, or cable modem where you connected the printer. In some countries, you cannot send a fax without sender information.
Troubleshooting
20 Troubleshooting
Fax troubleshooting checklist
If you encounter problems sending and receiving faxes, then check the connection first:
1 Check for a dial tone on the line (if applicable) are set...
Fax Guide - Page 21
... match or be greater than the speed at which the printer can send and receive faxes. Troubleshooting
21 To make sure that the receiving machine can then retrieve it to Max Send Speed:
> Fax Setup > Dialing and Sending > Max Send Speed
2 Select a sending speed, and then save the setting.
The printer can support. ENABLE ERROR CORRECTION
Errors and blurs may be...
Fax Guide - Page 22
..., then try one or more incoming faxes. Disable this can be able to receive more of the following are using a PBX system, then make a call outside the office. MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL
The printer saves an incoming fax to Dial Prefix:
> Fax Setup > Dialing and Sending > Dial Prefix
2 If the prefix is...
User's Guide - Page 4
... jobs...70
E-mailing 71
Setting up the printer to e-mail...71 Creating an e-mail contact list...72 Sending e-mail...74 Canceling an e-mail...76
Faxing 77
Setting up the printer to fax...77 Configuring the fax settings...88 Creating a contact list...90 Sending faxes...91 Receiving faxes...93 Faxing FAQ...94
Networking 101
Installing the printer on a wireless network...101 Advanced wireless...
User's Guide - Page 11
...
6 EXT Port EXT
Connect additional devices (telephone or answering machine) to the printer and the telephone line.
About your printer to send and receive faxes.
Use the
To
8 Second paper tray (Tray 2)
Load additional paper. Note: Your printer model may not have a dedicated fax line for certain types of paper as Tray 1, or you do not have...
User's Guide - Page 22
...
your favorite settings in Microsoft Office 2007.
• Send a fax. • Receive a fax in three-in-one printers. • Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Printer software
Use the LexmarkTM Printer Home (referred to as Printer Home)
Lexmark Fast Pics (referred to as Fast Pics...
User's Guide - Page 89
... you do not have to receive faxes automatically or manually. If you view the sent and
received fax history of your telephone line, then set the printer to On or Off.
• Adjust the ringing volume. • Set the number of redial attempts,
dialing prefix, and fax sending speed.
• Convert sent faxes into modes that receiving fax machines
recognize.
User's Guide - Page 95
... up on fewer rings than one line, there is no way of numbers that you want the printer to receive faxes automatically. When do not need to set Auto Answer to 8 characters as your voice calls are sending faxes outside the office. Set Auto Answer to the Distinctive Ring Pattern Detection (DRPD) service offered by...
User's Guide - Page 96
... (DRPD) feature offered by telephone companies.
If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings that number. Faxing
96
If you encounter problems sending and receiving faxes, then make sure you can I set incorrectly, then the printer rings, but the first wall jack is properly...
User's Guide - Page 97
... settings work best with digital voice mail? Faxing
97
If the call is not set the printer to Dial Volume:
> Fax Setup > Dialing and Sending > Dial Volume
2 Select a dial volume setting, and then touch Accept. If you are received. Adjusting the dialing volume
1 From the home screen, navigate to receive faxes manually (Auto Answer Off). This setting...
User's Guide - Page 98
... suits the capacity of the receiving fax machine and the quality of the fax:
1 From the home screen, navigate to fax Quality:
Fax > More Options > Quality
2 Select a resolution, and then touch Accept. Do not turn off the printer or unplug it from the telephone line before the scheduled time.
The printer sends the fax at a scheduled time?
1 From the...
User's Guide - Page 99
... the number or add the number to Reports:
> Fax Setup > Reports
2 Select a report printing option: • Print Activity Report-Print sent and received fax history. • Print Send Log-Print sent fax history only. • Print Receive Log-Print received fax history only. You can also print reports of the printer on the home
screen is unsuccessful, then touch...
User's Guide - Page 130
... Center before you could create a Print a
File solution. b Click Visit Lexmark SmartSolutions. Solution
Description
Scan to Email
E-mail scanned documents directly from the printer using pre-defined settings.
* You can start creating or customizing solutions. Scan to Fax
Fax documents directly from the printer using the same settings, then you can select one or more...
User's Guide - Page 149
... PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE
Fax troubleshooting
• "Fax troubleshooting checklist" on page 150 • "Cannot send faxes" on page 150 • "Cannot receive faxes" on page 152 • "Cannot run the fax software" on page 153 • "Fax error messages on the printer control panel" on page 94
Troubleshooting
149 CHECK YOUR NETWORK...
User's Guide - Page 150
... in this section. DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM
The modem of the printer.
Some fax machines also block unknown faxes or faxes without entering your fax. If you do not hear a dial tone, then use a line splitter.
Fax troubleshooting checklist
If you encounter problems sending and receiving faxes, then check the connection first:
1 Check for a dial tone...
User's Guide - Page 192
... and white scanning 69 blocking faxes 100 Bluetooth
printing 51 setting the security level 50 setting up a connection 49 broadcast fax, sending immediately 92 buttons printer control panel 16
C
cable ... cannot receive faxes 152 cannot run fax software 153 cannot scan to computer over a network 148 cannot send e-mail 149 cannot send faxes 150 cartridges, ink
ordering 13 using genuine Lexmark 13 ...
User's Guide - Page 194
... digital telephone service 82 DSL connection 80 standard telephone line connection 77 VoIP 81
Fax Setup Utility 88 Fax Setup Wizard 88 fax troubleshooting
cannot receive faxes 152 cannot run fax software 153 cannot send faxes 150 error messages, printer control
panel 153 fax troubleshooting checklist 150 faxing
Address Book 90, 91 blocking 100 calling card, using 98 configuring settings 89...
Quick Reference - Page 13
...settings in Microsoft Office 2007.
• Send a fax. • Receive a fax in three-in-one printers.
Printer software
Use the LexmarkTM Printer Home (referred to as Printer Home)
Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar)
Lexmark Tools for Office (referred to as Tools for Office) Lexmark Fax Solutions (referred to as Fax Solutions)
To
• Launch...
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