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Lexmark X204N Support Question

Lexmark X204N Support Question

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Question posted by vkaay on August 26th, 2011

Fax Machine

unable to send or fax's is this a line connection problem  

Current Answers

Answer #1: Posted by LexmarkListens on December 2nd, 2011 2:05 PM
LexmarkListens

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July 1st, 2011

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Unable to send fax can happen for a lot of reasons.  Please do check the following
  1. Clear any error messages.
  2. Make sure the cable connections for the following hardware are secure, if applicable:
  • Telephone
  • Handset
  • Answering machine
  1. Check the Telephone line
  2. Plug a telephone into the wall jack.
  3. Listen for a dial tone.
  4. If you do not hear a dial tone, then plug a different telephone into the wall jack.
  5. If you still do not hear a dial tone, then plug a telephone into a different wall jack.
  6. If you hear a dial tone
  • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
  • If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.
  • If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.

 

For further assistance, Please contact Lexmark Technical Support


Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435

Related Lexmark X204N Manual Pages

Embedded Web Server Administrator's Guide - Page 6

... such as printing, copying, and faxing, administrators must be able to combine these components in some devices as PIN-protected access to common device functions, while others require tighter security..., groups are used in some multifunction printers, over 40 individual menus and functions can be used to identify sets of functions that give all device menus, settings, and functions come...
Embedded Web Server Administrator's Guide - Page 7

...control access to document outputs, by requiring a user to type a correct PIN to a device itself. The Embedded Web Server can store a combined total of 250 user-level and ...passwords on each supported device. If a function or setting is four digits, which may be used to control access to specific device menus or to retrieve a held print, copy, or fax job. Creating a PIN...
Embedded Web Server Administrator's Guide - Page 24

... turned on . Warning-Potential Damage: Enabling or disabling disk encryption will appear as Copy or Fax. 3 Verify that the printer is stolen. Warning-Potential Damage: Do not power off the ... up , the printer touch screen should occur, and then click Add. Note: On some devices the button will erase the contents of the encryption task. This takes approximately one minute. Encryption...
Embedded Web Server Administrator's Guide - Page 25

..., among others, user authorization failures, successful administrator authentication, or Kerberos files being uploaded to a device. By default, security logs are changed Note: In order to use for sending E-mail. The printer will use E-mail alerts, you must be transmitted to a network syslog server for further processing or storage. 1 From the Embedded Web...
Embedded Web Server Administrator's Guide - Page 29

... Control Address Book Change Language from Home Screen Color Dropout Configuration Menu Copy Color Printing Copy Function Create Bookmarks at the Device Create Bookmarks Remotely Create Profiles E-mail Function eSF Configuration Fax Function Firmware Updates Flash Drive Color Printing Flash Drive Firmware Updates Flash Drive Print Flash Drive Scan FTP Function Held...
Embedded Web Server Administrator's Guide - Page 30

... Management is limited to the operations available from the Embedded Web Server. Controls access to release (print) Held Faxes. Protects access to the Paper menu from the Embedded Web Server When disabled, all device settings changes requested by incoming print jobs are ignored. When disabled, all network adaptor NPA settings change commands...
User's Guide - Page 4

... and a telephone or answering machine to the same telephone line 65 Connecting to an adapter for your country or region...67 Connecting to a computer with a modem...71 Setting the outgoing fax name and number...72 Setting the date and time...72 Sending a fax...73 Sending a fax using the printer control panel...73 Sending a fax using the computer ...73 Sending a fax at a scheduled time...
User's Guide - Page 61

...-up this product or make any electrical or cabling connections, such as magazine clippings). Faxing Note: The fax feature is available only on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
User's Guide - Page 62

...fax properly. • You do not need to connect it to an analog telephone line to send and receive faxes..., enter the printer fax number. Other devices (such as a telephone or answering machine) can be successfully ...Faxing 62 a Press the button on the telephone line that can connect the printer with equipment such as a DSL filter) is an analog device that works best when directly connected...
User's Guide - Page 63

... Use a Distinctive Ring service See "Connecting to a distinctive ring service" on page 63. Connecting to connect the equipment: 1 Connect one in the illustration. Faxing 63 Connect to a telephone line, telephone, and answering machine See "Connecting the printer and a telephone or answering machine to the same telephone line" on page 65 Connect through an adapter used in your...
User's Guide - Page 65

Faxing 65 Connecting the printer and a telephone or answering machine to the same telephone line 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack . 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment...
User's Guide - Page 67

... one end of the telephone cable that came with the printer to the printer LINE port . Note: There is necessary for your location. 3 Connect the answering machine or telephone to the adapter. Do not remove this adapter to connect an answering machine, telephone, or other end of the telephone cable to the adapter, and then...
User's Guide - Page 69

... one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to a telephone wall jack in Germany Note:...the proper operation of the fax function and connected telephones. . It will fit the wall jack used in the printer EXT port operation of the fax function and connected telephones. 1 Connect one shown. It is ...
User's Guide - Page 73

... desk. Place these items on the scanner glass. 2 If you prefer to end fax number entry. 6 Press . Use this feature if you need to dial an outside line first. • Press to move the cursor to " line. Sending a fax Sending a fax using the computer Faxing from software programs. For Windows users 1 With a file open, click File Œ Print...
User's Guide - Page 76

...the Embedded Web Server. Search appears on the second line. 5 To send your fax, press . 6 Press the arrow buttons until the fax number you are loading a document into the ADF or...Fax button. By making a group fax destination with a shortcut number, you are loading a document into the ADF or facedown on the second line. 4 Press the button. Place these items on a telephone or fax machine...
User's Guide - Page 146

... 146 Solving fax problems Caller ID ...send or receive a fax These are secure, if applicable: • Telephone • Handset • Answering machine...line is installed on your telecommunications company to determine which pattern or switch setting to use Scan to change the default setting. Contact your computer. CHECK THE PRINTER CONNECTIONS Make sure the cable connections...
User's Guide - Page 147

... sending or receiving a fax. Certain devices can be used by another device, then wait until the other device is an analog device. CHECK FOR A DIAL TONE • Place a test call to the telephone number to which you want to consider adding a second telephone line for the fax machine. TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect...
User's Guide - Page 149

... IP address into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. Try one or more than a single sheet of the printer, then print a network setup page and locate the IP address in the tray. There may have been a problem with the quality of your Web browser.
User's Guide - Page 173

..., and certified by local lightning strikes and other electronic device, including fax machines, to the telephone network, the telephone company may request that you experience trouble with this equipment, for any person to use . An appropriate AC surge arrestor is defined as a major nationwide problem. South Africa telecommunications notice This modem must be required...
User's Guide - Page 180

...computer" screen options 82 A address book, e-mail setting up 57 address book, fax using 76 ADF copying using 48 ADF separator rollers, cleaning 114 attaching cables 20...device status on Embedded Web Server 125 cleaning ADF separator rollers 114 exterior of the printer 112 scanner glass 113 Close front door 127 collating copies 54 configurations printer 12 connecting the printer to answering machine...

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