Lexmark X204N Support Question
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Question posted by vkaay on August 26th, 2011
Fax Machine
unable to send or fax's is this a line connection problem
Current Answers
Answer #1: Posted by LexmarkListens on December 2nd, 2011 2:05 PM
Unable to send fax can happen for a lot of reasons. Please do check the following
- Clear any error messages.
- Make sure the cable connections for the following hardware are secure, if applicable:
- Telephone
- Handset
- Answering machine
- Check the Telephone line
- Plug a telephone into the wall jack.
- Listen for a dial tone.
- If you do not hear a dial tone, then plug a different telephone into the wall jack.
- If you still do not hear a dial tone, then plug a telephone into a different wall jack.
- If you hear a dial tone
- Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
- If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.
- If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.
For further assistance, Please contact Lexmark Technical Support
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
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