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Lexmark X5650 Support Question

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Question posted by holydivamo on July 18th, 2011

Keep Getting A Fax Remote Error. Tried Sending At A Lower Speed No Success

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Answer #1: Posted by LexmarkListens on July 18th, 2011 6:50 AM

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Please make sure to check that the line is not choppy, if the line is choppy contact your phone provider. if verified that line is clear. Please try the instructions below.

Press the Setup button.

Navigate to Fax Setup, and then press OK.

Navigate to Dialing and Sending, and then press OK.

Navigate to Max Send Speed, and then press OK.
NOTE: The receive speed will match the set send speed.

Navigate to 9600 bps, and then press OK.

Test at this speed. If successful at this baud rate, you can try 14.4 kbps [14,400 bps

If the steps above doesn't work. Please try to download the firmware on the link provided below and choose the correct printer model.

http://bitly.com/eVzv1x

If you need further assistance contact Lexmark Technical support or send me an email on the link provided below.

Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435

Related Lexmark X5650 Manual Pages

User's Guide - Page 7

... print server to factory default settings 144 Fax troubleshooting...144 Cannot send or receive a fax...144 Can send but not receive faxes...146 Can receive but not send faxes...147 Printer receives a blank fax...148 Received fax has poor print quality...148 Caller ID information is not displayed...149 Fax Error ...149 Fax Mode Unsupported...149 Remote Fax Error...150 Phone Line Busy ...150 Phone...

User's Guide - Page 27

... Ink Levels device into the printer. • Clean Cartridges • Align Cartridges • Print Test Page Device Setup Easy ...Sending • Fax Blocking Proof Sheet • Print Last 20 • Print All • Print Date Range • Scan Sheet Network Setup (appears only if the printer has an Save Photos internal wireless print server) • Computer (appears only if the printer...

User's Guide - Page 32

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User's Guide - Page 34

... Quick Connect laptop port while a memory device is being accessed by the printer. 3 If you have not yet installed the printer software on a wireless network. b Wait for fax jobs. • Create and edit the Speed Dial list. Lexmark Wireless Setup Assistant Set up the printer 34 Lexmark Printer Utility • Get help with these applications, depending on the...

User's Guide - Page 90

... storage device, or an error message will be displayed on the display: PictBridge Camera detected. Warning-Potential Damage: Do not touch the USB cable, any network adapter, any connector, or the printer in ...digital camera. 3 If the PictBridge connection is successful, then the following message appears on the printer control panel. Notes: • Make sure that lets you make a selection.

User's Guide - Page 106

... after five rings. d Press . Forwarding faxes Use the fax-forwarding feature if you are three fax-forwarding values or settings: • Off-(Default) • Forward-The printer sends the fax to the designated fax number. • Print & Forward-The printer prints the fax and then sends it to the designated fax number. 1 Make sure the printer is on and is connected to...

User's Guide - Page 110

... the arrow buttons until Print appears, and then press to enter the name of the printer. 1 From the printer control panel, press . 2 Press the arrow buttons until Device Setup appears, and then press . 3 Press the arrow buttons until Host Fax Settings appears, and then press . 4 Press the arrow buttons until On appears, and then...

User's Guide - Page 135

... Control Panel. b Click Printers and Faxes. c Under Hardware and Sound, click Printer. In Windows XP a Click Start. ENABLE THE PRINTER Confirm that the printer is green but the printer does not print (Windows only) If you see the Wireless Setup Successful screen. From the menu, select Use Printer Online. 3 Close the Printers or Printers and Faxes window and try one or more...

User's Guide - Page 136

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User's Guide - Page 145

..., connect it is an analog device. For more information, contact your ISDN provider. • If you are connecting to an analog connection on an ISDN terminal adapter. DISCONNECT OTHER EQUIPMENT TEMPORARILY To ensure the printer is working correctly. • If the telephone line is finished before sending or receiving a fax. VERIFY DIAL TONE •...

User's Guide - Page 149

... the problem persists, repeat step 1 through step 5 to display Caller ID information. These are sending. Try one or more information, see the instructions for the printer to resend the fax at successively lower transmission speeds. Resend the fax. For more of the telephone line connection. Troubleshooting 149 Depending on the country or region you live in and the...

User's Guide - Page 150

... press . You can change the number of the following : CHECK THE PHONE LINE Resend the fax. Try one or more of times the printer will reduce the speed for future faxes until the setting that you reset the transmission speed. Remote Fax Error These are possible causes and solutions. There may have been a problem with the quality of the...

User's Guide - Page 169

... a manual answer code 108 fax error 149 fax footer, setting up 108 fax mode unsupported error message 149 fax settings blocking unwanted changes 110 Fax Settings List, printing 109 fax troubleshooting Caller ID not displayed 149 can receive but not send fax 147 can send but not receive fax 146 cannot send or receive fax 144 printer receives blank fax 148 received fax has poor print quality...

Fax Guide - Page 3

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Fax Guide - Page 22

...; Forward-The printer sends the fax to the designated fax number. • Print & Forward-The printer prints the fax and then sends it receives the fax and disconnects the answering machine. • If the printer does not detect a fax, the answering machine receives the call . • If the printer detects a fax, it to the designated fax number. 1 Make sure the printer is on the...

Fax Guide - Page 29

...Call Waiting. Fax troubleshooting Cannot send or receive a fax These are operating the printer appears, and then press . Certain devices can be used by another device, wait until the other electrical devices have been ... the cable connections for the following : CHECK MESSAGES If an error message is properly connected to the printer and plugged into a different wall jack. 5 If you are...

Fax Guide - Page 31

...have stopped communicating. Try one or more information, see the instructions for future faxes until Max Send Speed appears, and then press . 5 Press the arrow buttons to select a lower transmission speed, and then press . 6 Resend the fax. 7 If the problem persists, repeat step 1 through step 5 to display Caller ID information. Fax Error The fax machines have been removed...

Fax Guide - Page 32

...a lower quality appears, and then press . Certain devices can be connected to on an ISDN terminal adapter. Note: 2400 bps is not set to the printer so that you are using DSL, connect to five times at two-minute intervals. Remote Fax Error These are using a PBX telephone service, see the instructions for sending a broadcast fax at successively lower transmission speeds...

Network Guide - Page 17

... your wireless network. b Click Control Panel. b Click Printers and Faxes. b Click Settings Œ Printers. 2 Right-click the new printer. b Click Control Panel. If the printer and computer are configured correctly, and the wireless network is a firewall on the computer, try to print, make these changes, see the Wireless Setup Successful screen. If there is green but the...

Network Guide - Page 18

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