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LiftMaster 8360 Support Question

LiftMaster 8360 Support Question

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Question posted by Kenhaywood12 on March 27th, 2023

Lift Master Light Stays On And Will Not Turn Off

I have a liftmaster 8360 mfg 9/1/2015. The lights on the overhead unit will not turn off after door closes.

Current Answers

Answer #1: Posted by SonuKumar on March 27th, 2023 6:48 PM
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Answer #2: Posted by shlokuprit on March 27th, 2023 6:50 PM
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There are a few things you can try to troubleshoot this issue:

1. Check the light sensor: The LiftMaster 8360 has a light sensor that detects whether it is light or dark outside. If the sensor is malfunctioning, it may think that it is still dark outside and keep the lights on. Check the sensor and make sure it is clean and not obstructed by any debris.

2. Adjust the light timer: The LiftMaster 8360 has a light timer that can be adjusted to keep the lights on for a certain amount of time after the door closes. Check the timer settings and adjust them accordingly.

3. Check the wiring: If the light sensor and timer settings are correct, it may be an issue with the wiring. Check the wiring connections to make sure they are secure and not damaged.

4. Replace the light bulbs: If none of the above solutions work, it may be a problem with the light bulbs themselves. Replace the bulbs and see if that solves the issue.


NOTE: If none of these solutions work, it may be best to contact LiftMaster customer support for further assistance.

Answer #3: Posted by Mybookie on March 27th, 2023 7:31 PM
Mybookie

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If the lights on your LiftMaster 8360 garage door opener are staying on and will not turn off after the door closes, there may be a problem with the limit switch or the light socket. Here are some steps you can take to troubleshoot and resolve the issue:


Check the limit switch: The limit switch is responsible for telling the opener when the door is fully open or closed. If it is not functioning properly, it could cause the lights to stay on. To test the limit switch, try manually closing the door and see if the lights turn off. If they do, then the limit switch may need to be adjusted or replaced.


Check the light socket: If the limit switch is functioning properly, then the issue may be with the light socket itself. Check to make sure that the light bulb is screwed in all the way and that there is no damage to the socket. If everything looks okay, then you may need to replace the light socket.


Check the wiring: If neither the limit switch nor the light socket is the issue, then the problem may be with the wiring. Check to make sure that all the wires are properly connected and that there are no frayed or damaged wires. If you find any issues, then you may need to call a professional to repair or replace the wiring.


If you are unable to resolve the issue on your own, it is best to contact a professional garage door opener technician for assistance.




Related LiftMaster 8360 Manual Pages

8360 Chain Drive Garage Door Opener Manual - Page 2

... ropes connected to check for binding or sticking. Lift the door halfway up. If your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany them carefully. An unbalanced garage door may not work properly. 5. Read them . Release the door. The opener should stay in this Signal Word on the bottom of balance...
8360 Chain Drive Garage Door Opener Manual - Page 9

... bracket and rail. H11 H5 HARDWARE H5 Clevis Pin 5/16"x2-3/4" H11 Ring Fastener 4 Position the garage door opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. 4.1 Remove the packing material and lift the garage door opener onto a ladder. The trolley can remain disconnected until instructed. Secure with the header bracket. If...
8360 Chain Drive Garage Door Opener Manual - Page 11

... a match or lighter to close. Tie a knot at least 1 inch (2.5 cm) from a falling garage door: • If possible, use emergency release handle to pull door open door falling rapidly and/or unexpectedly. • NEVER use emergency release handle unless garage doorway is clear of the light lens and rotate the light lens down. 6 Install the light bulbs 6.1 Pull on the...
8360 Chain Drive Garage Door Opener Manual - Page 12

... a U-shaped support. In this case you will not need the door bracket; Contact your door's construction: Metal or light weight doors using the self-threading screws (H10). (Figure 4) Wood Doors: • Use top and bottom or side to check with your garage door manufacturer for an opener installation door reinforcement kit. A horizontal reinforcement brace should cover the height of...
8360 Chain Drive Garage Door Opener Manual - Page 15

... are connected to the red and white terminals on the garage door opener. Do not pierce the wire with the staples (H17) (not applicable for the top screw. 1.8 Position the bottom hole of the door control over the screw and slide down into place. 1.6 Lift the push bar up and mark the top hole. 1.7 Remove...
8360 Chain Drive Garage Door Opener Manual - Page 17

... INJURY or DEATH from closing , the door will stop and reverse to the garage door opener BEFORE installing the safety reversing sensor. The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off and whenever the garage door opener lights turn on either side...
8360 Chain Drive Garage Door Opener Manual - Page 22

... wires to white terminal and white/black wires to the garage door opener. RED WHITE WHITE GREY 3 Ensure the Door Control is closing, the door will reverse and the garage door opener lights will flash ten times. When the light beam is obstructed or misaligned while the door is wired correctly If the door control has been installed and wired correctly, the command...
8360 Chain Drive Garage Door Opener Manual - Page 24

.... * If the garage door opener lights are misaligned or obstructed (refer to move the door up and down as needed . 1.5 Once the door is in the 1.6 Press and release the UP Button. Adjustments 1 Program the Travel Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. • Incorrect...
8360 Chain Drive Garage Door Opener Manual - Page 25

... test continues to test the adjustment. Place the garage door opener carton in either safety reversing sensor is off (alerting you to close the door 3 or 4 times to fail, call for a trained door systems technician. 25 The door will not move more than an inch (2.5 cm), and the garage door opener lights will not close from a remote control if the LED in...
8360 Chain Drive Garage Door Opener Manual - Page 26

... ONLY LiftMaster part # 485LM for the green Battery Status LED to start flashing before proceeding to test the battery. Use a Phillips head screwdriver to remove the battery cover on the garage door opener. 1.3 Partially insert the battery into the battery compartment with local codes for disposal instructions. 1 Install the battery 1.1 Unplug the garage door opener. 1.2 Open the light lens...
8360 Chain Drive Garage Door Opener Manual - Page 27

... LED indicates the battery is unplugged for an extended period of normal operation during a power outage. The battery will not turn on battery power. • A flashing orange LED with normal usage. The garage door opener lights will last 1 to be limited until the battery is fully charged. A fully charged battery supplies 12V DC to the...
8360 Chain Drive Garage Door Opener Manual - Page 29

... plugged in the down until the door is fully closed and the garage door opener is activated the door will turn off and whenever the garage door opener lights turn on the sensor LEDs will turn on when someone enters through a wall-mounted door control, remote control, wireless keyless entry or MyQ™ accessory. Features Your garage door opener is equipped with features to provide...
8360 Chain Drive Garage Door Opener Manual - Page 30

... when using the garage door opener light as a work if the garage door opener is NOT intended to automatically close the door. The lights will turn off after a specified period of the garage door opener from remote controls while still allowing activation from the fully open garage door and the safety reversing sensor infrared beam is in motion. The service LED will stay on or...
8360 Chain Drive Garage Door Opener Manual - Page 31

... Press and hold door open (suspend TTC): Press and release the HOLD OPEN button. LIGHT FEATURE Deactivate: Press and hold the ON button until the garage door opener lights flash.* The time interval is heard from the motor unit. Activate: Press and hold the LIGHT button until the garage door opener lights turn off again.* Activate: Start with the garage door opener lights on : Press and...
8360 Chain Drive Garage Door Opener Manual - Page 32

... keyless entry devices. Release the button when the garage door opener lights blink or two clicks are heard. Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the remote control that you wish to operate with the additional remote controls or visit www.liftmaster.com. To program additional remote controls refer to...
8360 Chain Drive Garage Door Opener Manual - Page 35

... and from that sensor. The UP and DOWN arrows on the door interrupting the sensor's path while closing. See page 18 for installation. Close the garage door using the remote control or the door control. Troubleshooting Diagnostic Chart Your garage door opener is programmed with the and the light(s) will flash installed, connected, or amber LED is NOT lit, check...
8360 Chain Drive Garage Door Opener Manual - Page 36

... door is open: The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors have an Smart Control Panel installed and the TTC is not activated on the door rails may cause the sensors to be disabled using the door control, refer to page 2. These features can be misaligned while the door is closing...
8360 Chain Drive Garage Door Opener Manual - Page 37

... about a Troubleshooting issue, it is recommended that you are ordering a repair part please have the model number of the garage door opener. for 7 foot door Chain - Country Club Rd. for 10 foot door 2 Chain Pulley Bracket 3 Master Link 4 One-Piece Rail 7 feet (2.1 m) One-Piece Rail 8 feet (2.4 m) One-Piece Rail 10 feet (3 m) 5 Trolley Assembly 6 Trolley Threaded Shaft...
8360 Chain Drive Garage Door Opener Manual - Page 38

Repair Parts Garage Door Opener Parts 11 9 4 3 1 12 5 2 10 4 3 7 8 6 38 DESCRIPTION 1 Sprocket and Sprocket Cover 2 End Panel with labels, battery cover and light socket 3 Light Lens 4 Light Socket 5 Transformer 6 Cover 7 Motor and Travel Module 8 Travel Module 9 End Panel with all labels and light socket 10 Receiver Logic Board 11 Line Cord 12 Filter Board with Screws NOT SHOWN...
8360 Chain Drive Garage Door Opener Manual - Page 39

...To-Close Control: Multi-function door control with motion sensor that automatically turns opener lights on when it detects a person entering the garage. SECURITY+®2.0 Motion Detecting Control Panel: Multi-function door control with motion sensor that automatically turns opener lights on when it detects a person entering the garage. Works with LiftMaster® garage door openers...

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