LiftMaster 8500W Support Question
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Question posted by davedaveskinner on December 30th, 2023
Remote Light 380lm Won't Turn-off
Current Answers
Answer #1: Posted by SonuKumar on December 30th, 2023 9:37 AM
Simple Checks:
Check the wall control: Make sure the "Auto" or "Off" switch for the light is selected. Some models have a dedicated light button on the wall control.
Close the garage door: The 8500W light has a timeout feature that automatically turns off after a certain amount of time, typically 1-2 minutes, if the garage door is closed.
Power cycle the opener: Disconnect the opener from the power outlet for a few seconds, then plug it back in. This can sometimes reset the electronics and resolve minor glitches.
More advanced troubleshooting:
Check for faulty bulbs: If you're using LED bulbs, they can sometimes interfere with the light sensor in the opener. Try replacing them with incandescent bulbs and see if the problem persists.
Reset the light and opener: This will clear any saved settings and re-establish communication between the two. Consult your LiftMaster 8500W manual for specific instructions on how to do this.
Check for sensor issues: Some models have a motion sensor that turns on the light when it detects movement. If the sensor is malfunctioning, it could keep the light on even when there's no movement. Try disabling the motion sensor feature and see if the light turns off.
Additional resources:
LiftMaster Support: https://m.youtube.com/watch?v=cVwZzxaK2L8
LiftMaster 8500W Manual: https://support.chamberlaingroup.com/s/article/LiftMaster-Garage-Door-Opener-Model-8500-Owner-s-Manual-1484145676250
If you've tried all of these troubleshooting steps and the light is still not turning off, it's possible that there's a hardware problem with the light fixture or the opener itself. In that case, you'll need to contact LiftMaster support for further assistance.
I hope this information helps! Let me know if you have any other questions.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
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