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Mackie ProFX12 Support Question

Mackie ProFX12 Support Question

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Question posted by bsparks135739 on July 16th, 2016

Is My Mixer Dead?

I was using the mixer to play music from my computer and into a PA system. Suddenly the music stopped and all the LED's on the board start blinking off and on. I turned the mixer off, unplugged it and tried to maybe clear it and reboot it. I turned it on and all it does is the same thing and will not play sound at all. This board has only been used about 10 times.

Current Answers

Answer #1: Posted by TommyKervz on July 16th, 2016 11:22 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,793
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Hello' Please follow the instructions here

http://www.sweetwater.com/sweetcare/articles/i-cant-get-any-sound-out-of-my-mackie-profx-mixer/ you can call our Tech Support department at 1-800-898-3211, Monday-Friday, normal business hours, Pacific Time, to explain the problem.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Mackie ProFX12 Manual Pages

Owner's Manual - Page 1

ProFX8 and ProFX12 Professional Mic/Line Mixers with FX and USB I/O OWNER'S MANUAL POWER ON MAIN RIGHT (BALANCED) MAIN LEFT (BALANCED) USB MIC MIC MIC MIC MIC MIC (UNBALANCED) L TAPE IN R L TAPE ...
Owner's Manual - Page 2

...music...INCENDIE OU D'ELECTROCUTION, N'EXPOSEZ PAS CET ARTICLE A LA PLUIE ...Use only with a cart, stand, tripod, bracket, or PORTABLE CART table specified by turning the equipment off and on the rear panel and should remain readily accessible to prevent permanent hearing loss if exposure is encouraged to try to sufficiently intense noise for long periods of Communications. Unplug... ProFX12 Important...
Owner's Manual - Page 3

... 1 and 2 for future reference (i.e., insurance claims, tech support, return authorization, make sure that the volume of audio from the computer, and to record the main mix to try out your new mixer right away. Sing and play 2 channels of the input is usually all channel EQ knobs, pan knobs, and the graphic EQ sliders...
Owner's Manual - Page 4

...playing and recording 2 channels of ­features and practical tips. Go ahead and skip these sections are identical and this difference, the mixers... audio using a computer. Features • The ProFX8 mixer ...LED, preset display, FX to fine-tune the d­ esign, and extend its limits beyond those of our ProFX mixers. ProFX8 and ProFX12 Introduction Thank you really need to be used...
Owner's Manual - Page 5

... INFORMATION 26 APPENDIX B: CONNECTIONS 27 APPENDIX C: TECHNICAL INFORMATION 29 PROFX8 AND PROFX12 LIMITED WARRANTY......... 32 Need help with your mixer? • Visit www.mackie.com and click Support to find: FAQs ... representatives, (Monday through Friday, normal business hours, Pacific Time). LEVEL SET LED 18 21. OL LED (FOR STEREO RETURNS 23 43. INTERNAL FX MUTE 24 51. PHONES 15...
Owner's Manual - Page 6

...audio can also play from the FX send and its stereo outputs connect to the stereo return inputs. Two channels of each channel allow you to mute/un-mute the internal effects as desired. ProFX8 and ProFX12...mixer's monitor output via a graphic EQ. REFER SERVICING TO QUALIFIED PERSONNEL. Use...11/12. Band System ProFX12 6 ProFX8 and ProFX12 NE PAS OUVRIR MANUFACTURING DATE Laptop ...
Owner's Manual - Page 7

...using Tracktion software. NE PAS...input of Worship System ProFX12 Owner's Manual 7...mixer's monitor output via a compressor/ limiter. Owner's Manual Lavalier Clip-on channel 5/6, a guitar effects processor connected to the left and right main output via a graphic EQ. The aux mon controls of each channel allow you to create a stage monitor mix that is independent of audio can also play...
Owner's Manual - Page 8

...iPod docking station is independent of DJ software to play in the main mix. A reverb and compressor ...port and allows 2-channel output of the main mix. NE PAS OUVRIR MANUFACTURING DATE Laptop running Tracktion and DJ software Reverb ...reverb. Headphones are connected to the mixer's monitor output. It may also be used for posterity. 8 ProFX8 and ProFX12 DJ System ProFX8 An effects processor...
Owner's Manual - Page 9

... to the mixer's monitor output. The aux mon ...the main mix. NE PAS OUVRIR MANUFACTURING DATE Laptop Computer...create a stage monitor mix that is connected to play in the main mix. A dual compressor is ...allowing vocal compression. Mackie SRM450v2 powered speakers and SRM1801 powered subwoofers are used for monitoring. Owner's Manual Microphones TV monitor CD+G Player MIC MIC ...
Owner's Manual - Page 12

...channel's fader [30]. 12 ProFX8 and ProFX12 How much of all active channels currently playing, including any 2-channel USB input from ...mixer -15 +15 is heard in the world. Connect these to the the incoming audio from the main mix. The front panel power LED...HI 12kHz 12kHz 2. To remove AC power, either turn on or10 turn-of1f0 U The cUomputer mU ay alsoUplaybackU two chaU...
Owner's Manual - Page 13

... mixer send low-current DC voltage to the mic's electronics through the same wires that phantom power for all mic inputs is turned ...mixer wi1t5houMMtEATEINRS -15 +15 -15 +15 125 250 500 1K 2K 4K 8K 0dB=0dBu U U U U U U U U OL using a DI Box, press this ­input, use...15 a+1t5e desti-1n5 a+15tion fo-r15 y+o15 ur sou-1n5 d+15: PA sy-s15te+1m5 , stage-15 +15 U EQ 5 U EQ 10 5...
Owner's Manual - Page 14

... level PHANTOM POWER 0 0 set LED [20] and l5ow cut switch [...using this requires a special insert cabl6e U U 3 that into these ­inputs, use a effects devices (or extra audio sources). If using...leave the right unplugged. CHANNEL INSERT...a mono signal. 14 ProFX8 and ProFX12 The POWER cha11n50 nelMsAiIgNnal may go... using just a mono source, plug it into the ProFX mixer....
Owner's Manual - Page 17

... very similar, with the gain control, set LED or low 0dB=0dBu OL 15 cut switch.... BAL / UNBAL FOOTSWITCH R Stereo Channels (9/10, 11/12 on ProFX12) MAIN OUT PHONES (7/8 on ProFX8) 15 48V 10 PHANTOM 5...EQ. 10 20 30 "L U"RLIKE UNITY GAIN BREAK Mackie (MUTES ALL CHANNELS) U mixers have adjusted the input signal with only a few differences between them. USB THRU BREAK ...
Owner's Manual - Page 19

...bass shelving EQ can boost the low EQ -5 without blowing the subwoofers. 3-BAND EQ The ProFX mixer has 3-band equalization at 80 Hz and continuing down , deliver unity gain at +5 the center...using a different kind of as up . If more than that define Mid EQ any particular sound are off when turned fully down to the lowest note you +15 up +15 to the right boosts bass starting...
Owner's Manual - Page 21

... to help a­ ssure that the levels are on as a reminder that carry audio. O OO 5 5 5 U U U 5 5 5 10 44 10 4510...4710 20 30 40 50 60 OO OO OO If the LED does not turn on , u­ nless you want to stare at +20...mixer send low-current DC voltage to the mic's electronics through the same wires that phantom power is okay if the OL LEDs light occasionally, but if they blink...
Owner's Manual - Page 22

... best option. The USB input from audio software such as Tracktion, could play audio coming in from the computer, via ...Use this switch first if you could be quickly bypassed using the EQ. 39. Turn down controls, with up the background music... / UNBAL R LINE IN 12 ST RETURN FX SEND MAIN OUT PHONES ProFX8 and ProFX12 U -20 +20 GAIN U 3615 10 5 0 5 EQ 10 STEREO GRAPHIC EQ...
Owner's Manual - Page 23

...LED does not come on the headphones, and turn down , the "U" marking is unity gain, and fully up provides 10 dB of audio from external processors or other channels, the USB output to the computer may cause distortion due to a very loud level. That way, the mixer...LED comes before connecting headphones or making any standard headphones to overloading. STEREO RETURN FADER Use... start ...
Owner's Manual - Page 26

... mixer has a problem, please check out the following troubleshooting tips and do not have access to explain the problem. ProFX8 and ProFX12 Appendix A: Service Information If you will tell you can be obtained through local dealers or distributors. Power • Check that is located in another channel, set moderately? • Try unplugging any OL LEDs...
Owner's Manual - Page 27

... shield to ground (earth). SLEEVE TIP SLEEVE TIP Figure D: RCA Plug Owner's Manual 27 TShLEeEVEtiRpINGisTcIPonnected to the audio signal and the sleeve to the surrounding "basket." Owner's Manual Appendix B: Connections "XLR" Connectors Mackie mixers use 3-pin female "XLR" connectors on all totally aboveboard and in full accord with pin 1 wired to the grounded...
Owner's Manual - Page 28

... "tip" This plug connects to master. This allows you use as an effects loop. (TIP = SEND to the mixer is the common ground (earth) for special occasions. You probably...should be "panned" with Minimum Headache. ProFX8 and ProFX12 TRS Send/Receive Insert Jacks Mackie's single-jack inserts are tapping from the mixer. Mackie Stereo Inputs and Returns: Mono, Stereo, ...

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