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Mackie SRM350v2 Support Question

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Question posted by Tyreejohnson939 on May 29th, 2023

My Speaker Lid Doesn't Come On It Just Makes A Zaping Noise When I Turn Power On

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Answer #1: Posted by SonuKumar on May 29th, 2023 10:06 PM

SonuKumar

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If your Mackie SRM350v2 speaker lid doesn't come on and instead makes a zapping noise when you turn on the power, it indicates a potential electrical issue. Here are a few troubleshooting steps you can try:

Disconnect the power: Unplug the speaker from the power source to ensure your safety.

Check the power source: Make sure the power outlet or power strip you are using is functioning correctly. Try plugging in another device to confirm if the power source is working as expected.

Examine the power cable: Inspect the power cable for any visible damage, such as cuts or frayed wires. If you notice any issues, replace the power cable with a new one that matches the required specifications for the speaker.

Reset the speaker: Some electrical issues can be resolved by resetting the speaker. Locate the power switch or button on the speaker and turn it off. Leave it off for a few minutes, then turn it back on and check if the problem persists.

Internal component inspection: If the issue persists, it might indicate a more significant internal problem with the speaker. In this case, it's recommended to contact Mackie's customer support or bring the speaker to an authorized service center for professional inspection and repair.

Note: It's important to avoid opening the speaker or attempting any repairs yourself unless you have the necessary expertise. Opening the speaker can be dangerous and may void any existing warranty. Always consult the manufacturer or an authorized technician for assistance with internal issues.

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Related Mackie SRM350v2 Manual Pages

Owner's Manual - Page 2

... Occupational Safety and Health Administration (OSHA) has specified the permissible noise level exposures shown in a residential installation. AVIS: POUR EVITER...designed with Class-I construction and must be determined by turning the equipment off your national law. Le point d'... PERSONNEL QUALIFIE. Read these instructions. 3. Protect the power cord from tip-over to the user. 19. ...

Owner's Manual - Page 3

... 12 AC Power Distribution 12 SERVICE INFORMATION 14 Troubleshooting 14 Repair 16 CARE AND MAINTENANCE 16 SPECIFICATIONS 17 BLOCK DIAGRAM 18 LIMITED WARRANTY 19 • Please write the serial number for your SRM350v2 here (or for both SRM350v2s if you have two) for future reference (insurance claims, tech support, return authorization, etc...

Owner's Manual - Page 4

... your mixer faders, or preamplifier gain, or turn down the SRM350v2 LEVEL control. The Transducers The SRM350v2 active speakers feature a 10-inch high-power low-frequency woofer, and a 1.4-inch titanium ... high volume levels than at softer volumes. With its light weight and durable finish also make sure the LIMIT light is mounted on the planet (Earth). The result is an unbelievably...

Owner's Manual - Page 5

... receives the correct frequency range for its low power circuitry operates on extra details, such as physically, so the amplitude response is flat and there is no speaker cable losses. • The acoustic sum of the outputs from the speakers, yet minimize the danger of speaker damage due to overdriving a lesser amplifier. • The...

Owner's Manual - Page 6

... starting a CD player. This is playing at high levels. 8. If there is reached (and the LIMIT light does not come on the back of the SRM350v2: Turn the POWER switch off . or linelevel source) directly to the SRM350v2, push the MIC/LINE switch in. 3. Start the signal source, whether it was with the MIC/LINE...

Owner's Manual - Page 7

Line-level High Pass output Pole Mount Power Cord The SRM350v2 can be pole mounted on top of the SRM1801 as shown using the optional SPM200 Speaker Pole Mount, saving the cost of a more expensive tripod stand. The active crossover inside the subwoofer splits the full range input signal into two ranges. ...

Owner's Manual - Page 8

.... Make sure the LEVEL control is connected to an active AC Mains supply, this switch to put the speaker into an AC socket properly configured for your particular model. Press the bottom of the speaker works in power amplifiers. To remove AC power, either turn the SRM350v2 on the front of this indicator, located just above the POWER switch...

Owner's Manual - Page 9

...noise mic preamp technology, you may need to turn down the SRM350v2's LEVEL control. 5. If you have a particularly high line-level signal connected to the SRM350v2, you can connect either turn the control down , the SIGNAL indicator won't light. INPUT Connector This is boosted 40 dB to the SRM350v2...the signal just after the MIC/LINE switch but if it has its own battery power. This ...

Owner's Manual - Page 10

...outdoors, make sure they...SRM350v2 helps to 20 kHz If you to connect more than two feet (0.6 meters) from any powered...SRM350v2. The THRU jack's signal comes after the MIC/LINE switch, but before the LEVEL control. As with any TV set or computer monitor. The asymmetrical trapezoidal shape of a sound system. or line-level signal. NEVER attempt to suspend the SRM350v2 active speakers...

Owner's Manual - Page 11

...processor to be muddy and indistinct. • Avoid placing loudspeakers against a wall. Making the sound system louder generally doesn't work because the reflections become louder, too. ...brackets only. • Avoid placing the active speakers directly on a sturdy table or tripod stands. Use more than lower frequencies. The SRM350v2 cabinets are not possible or practical. A hollow ...

Owner's Manual - Page 12

... minimize noise from the other leg. This provides two phases of AC power on average...power be able to supply rated power. (They will be connected to the amplifiers. The more peak output power will continue to operate down to supply the correct voltage specified for cleaner, punchier bass. Make... should be available for your speakers. Be sure the SRM350v2 is available on the AC ...

Owner's Manual - Page 13

... well as your source equipment being amplified. When turning off the SRM350v2s first. Never remove the ground pin on the power cord of the SRM350v2 or any turn -off thumps and bangs from your system on thumps and bangs from your equipment. This will prevent any turn -on , turn off your toolbox so you know nothing about...

Owner's Manual - Page 14

... stereo signal. • Try swapping sides: Turn off the active speakers, swap the input cables coming from the mixing console, turn off the SRM350v2 before disengaging the offending switch. 14 Bad sound... LEVEL control turned all the volume controls in ? Troubleshooting No power! • Our favorite question: Is it may find out how to verify that all the way down? Make sure the ...

Owner's Manual - Page 15

... any connections). If the noise disappears, it 's coming from the XLR pin 3 are routed near AC cables, power transformers, or other EMI-... active speakers are good. • Make sure none of the signal cables are joined at the RCA (source) end. If the noise disappears,... (turn off your equipment before you can make your own from every part of the SRM350v2 or any cables which come in...

Owner's Manual - Page 16

... WEIGHT 26 lb 11.8 kg Need help with your SRM350v2? • Visit www.mackie.com and click Support .... Non-warranty service for about 15 minutes prior to high-power operation. • Use a dry cloth to moisture. CARE...turned off. If you must operate the active speakers in /311 mm Your Mackie active speakers will tell you follow these guidelines: Avoid exposing the active speakers...

Owner's Manual - Page 17

... LEDs Signal, Power, Limit Physical Properties Height 20.75 in / 527 mm Width 13.10 in / 333 mm Depth 12.25 in / 311 mm Weight 26 lb / 11.8 kg Mounting Methods Optional hanging brackets for the LF amplifier. Make sure the voltage rating for your local AC mains voltage. The SRM350v2 is continuous...

Owner's Manual - Page 18

SRM350v2 BLOCK DIAGRAM 18 MIC/LINE INPUT XLR/TRS COMBO 2 XLR 3 1 TRS MIC/LINE SWITCH A = +40 dB 2 THRU 3 1 POWER FUSE SWITCH SWITCHING POWER CONTROLLER POWER TRANSFORMER ACTIVE PROTECTION MANAGEMENT SYSTEM SIGNAL LIGHT LIMITER CONTOUR LEVEL THERMAL SENSOR LIMIT LIGHT PEAK DETECTION HI-PASS HI-FREQ HI-FREQ AMP HI-FREQUENCY ...