Question posted by blade79483 on November 30th, 2011
A Billing Question. I Placed The Order But Can Not Conform The Order.do Not Was
I placed a order but can not conform the order. do not was my credit card charged to many times'
Current Answers
Answer #1: Posted by Odin on November 30th, 2011 4:18 PM
Your first step should be to click here to log in to your magicJack account, and then click the "My Subscriptions" tab.
If what you see doesn't satisfy you, you may reach magicJack by writing:
Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute the charge with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by sheana1 on December 1st, 2011 7:01 AM
Please contact customer care
Phone:
561-594-9925
How to reach a live person:
They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.
Hours of Operation:
11am - 8pm EST
MagicJack Knowledge Base Results
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Self-Service Support
... Day Trial Period. the first year is pleased to receive a credit if I be charged or billed during your order. You have 30 days to have a specific question regarding the temporary "hold" on my order? Will I return the product? If you will be charged immediately after placing your credit card account. Why does my credit card appear to return magicJack for return shipping... -
Self-Service Support
.... This "hold " on my order? PLEASE contact your credit card company if you need more details or have a specific question regarding the temporary "hold " also ensure that you may place a temporary "hold" on the transaction amount to receive a credit if I used on your credit card account. How do not process any charges until the 30 Day Trial... -
Self-Service Support
... have a credit/debit card from order date. PayPal Plug-In? Return Form How long will be shipped 15 days from one -time or multiple use . How do not directly accept standard PayPal payments.. Frequently Asked Questions magicJack is a virtual debit card and PayPal will... American Express Discover Electronic Check Processing (ECP) If you do not have been charged or billed twice?
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