Question posted by slee2lee on April 28th, 2011

Magic Jack Broke

I have had magic jack for about 2 yr.  I just paid for 5 yr and my magic jack broke what can I do

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 4:25 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

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You will need to talk to a rep via chat and they can assist you.

http://www.magicjack.com/techchat/

 

 

We will send you a replacement magicJack for only $20 as long as you have an active account.

All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.

Before returning equipment you must obtain a valid RMA number from our Customer Care department.

Please be ready to provide at least TWO of the following:

  • Order Email Address
  • Order Number
  • Tracking Number
  • Credit Card Number (Same as original purchase)

VISIT: http://my.magicjack.com/returns.html to complete the return process.

 

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