I Have Ordered A Magic Jack Plus Over A Month,plus 5 Years Service Plan.

As of march 21 i still have not received the magic plus?

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Answer #1: Posted by Odin on March 21st, 2012 3:42 PM

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Odin

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April 10th, 2010

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magicJack says to allow 10 days. Unfortunately, magicJack's customer service is essentially nonexistent. If you used the usual free trial, chances are you're already being charged. I would suggest phoning your card provider to dispute any charge. They'll probably want you to document cancellation of the order, which you can accomplish by writing magicJack at:

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by 1stLadyDawn on March 21st, 2012 3:40 PM

1stLadyDawn

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January 25th, 2012

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This is the general answer which magicJack provides at their website:

All magicJack.com orders will ship within one business day via Standard Shipping: Orders will typically be delivered in 3 - 10 days after shipment.
Expect a notification via email when the order is fulfilled.
via Express Shipping: Orders will typically be delivered in 2 - 4 days after shipment. Expect a notification via email when the order is fulfilled.
You will receive an email within 24 hours (excluding weekends and holidays) that will confirm your order and provide a tracking number.
To track an order: Visit https://tools.usps.com/go/TrackConfirmAction!input.action
Enter your tracking number under "Track and Confirm"
Press "Go"
magicjack can not guarantee actual USPS delivery time

DID YOU RECEIVE AN EMAIL FROM MAGICJACK WHICH CONTAINED A TRACKING NUMBER?

If you did receive a tracking number email, track the package at USPS asap.

If you did not receive a tracking email, contact magicJack now.

You can initiate a live online chat

You can start dialing previously known magicJack phone numbers:

561-586-3380
561-594-2140
561-722-0433
561-594-9928 11:00am-8:00pm est
561-594-2140

Check your credit card statement to see if you were billed.

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