Question posted by cabriole on December 12th, 2011

I Cannot Renew My Magicjack. You Are Refusing The Password

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Current Answers

Answer #1: Posted by Odin on December 12th, 2011 10:26 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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You have not reached magicJack but an independent help site; so obviously we cannot correct any errors.

Your first step should be to go here and use the "Forget your password?" link. You may need to disable popup blockers. If that doesn't fix the problem, you may reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... the voice mail Pin codes for your magicJack, where it reads "Click Here To Order or my.magicJack". OR Click here  and log into your account using the e-mail address and password you used when you have your code.... Your code is valid for more than one use and is my annual renewal fee due? Can I renew in the box to update your magicJack. Once you registered your account.
  • Self-Service Support
    ...information. May 18, 2010 How can I renew in my account? Are there any other charges besides the annual service fee? Click the bottom left corner of your magicJack, to order additional years of $19.95... USD per year. OR Click here  and log into your account using the e-mail address and password you used when you...
  • Self-Service Support
    ... discounts of three or five years of paid service? Will I renew in my account? Click the bottom left corner of service. Or Click here  and log into your account using the e-mail address and password you used when you registered your magicJack softphone, where it reads "Click Here To Order or my...

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