Why Are U Charging My Account Again In One Month

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on January 17th, 2012 11:24 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,680

1,100
points

You have not reached magicJack but an independent help site; so obviously we cannot explain any discrepancies.

Your first step should be to click here to log in to your magicJack account, and then click the "My Subscriptions" tab.

If what you see doesn't satisfy you, you may reach magicJack by writing:

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...Platinum Preferred Plan? Can I save money if I renew in my account? How many years of prepaid service. Adding additional years of service Why...do I cancel additional year(s) of service? Are there any other charges besides the annual service fee? Will I purchase an additional year ...How can I receive a monthly statement? We may offer promotional pricing throughout the year for current information....
Self-Service Support
... the 5 Year Platinum Preferred Plan? Are there any other charges besides the annual service fee? Or Click here and log into your account using the e-mail address and password you used when you ... show in advance for additional discounts of three or five years of service do I receive a monthly statement? How many years of prepaid service. How much will my next year of $19.95...
Self-Service Support
...year of service cost? How much will receive 6 (six) years of paid service? Will I be charged for more than one year? When is my annual renewal fee due? For example: Purchase a magicJack... the first year of included service. How do I renew in my account? The 5 Year Platinum Preferred Plan will I receive a monthly statement? Jul 2, 2009 When will give you will my next year ...