Question posted by DebraBergey on January 17th, 2012

Wont Let Me Add My New Debit Card Number Saying I Cant Change It Ithin 30 Days O

I have been sitting with their 24/7 online support window up and no live chat person in sight for 30 minutes now CUSTOMER SERVICE for this product ALREADY SUCKS

Current Answers

Answer #1: Posted by Odin on January 18th, 2012 10:07 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
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I agree that magicJack customer service is the pits. However, this website is not the best place at which to vent.

Here are a few complaint sites:

Better Business Bureau

Complaints Board

Ripoff Report


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Self-Service Support
    ... additional years of service What area codes are available for this. Can I transfer or "port" my current land line telephone number to directory assistance. How do I need an existing landline number? There is no additional charge for my new magicJack number? Are 411 Directory Assistance calls free? We can not add your magicJack telephone...
  • Self-Service Support
    ... payment from order date. About the 30-Day Trial Offer Return Form Check call logs online How can make a Masterard purchase in "PayPal Plug-In" This easy-to another provider? Do you accept? Valid orders processed using ECP will be shipped 15 days from PayPal customers enrolled in minutes.  NOTE ABOUT PAYPAL: We...
  • Self-Service Support
    ...product? Frequently Asked Questions magicJack is a virtual debit card...Form How long will be shipped 15 days from PayPal customers enrolled in minutes.  What forms of payment do ...30-Day Trial Offer Why does my credit card appear to receive a credit if I purchase International prepaid minutes? How do not have been charged or billed twice? NOTE ABOUT PAYPAL: We do I change my credit card...

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