Question posted by georgeevelyn on March 30th, 2012
Why Is It That No One Can Call Me Back On My Majic Phone,
Current Answers
Answer #1: Posted by Odin on March 30th, 2012 4:26 PM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... your screen. Do I review or access my call records or call ? If it does, please unplug your phone from your magicJack and leave your telephone or headset. Does the person I dial International Calls? Please make sure that... not read "Ready to the computer. If the call using a different phone with magicJack? Please make a telephone call logs? Does magicJack have NO dial tone? -
Self-Service Support
... From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number OR Click the "VMAIL" button on your softphone (the phone displayed on the .wav attachement Forward the voice message to anyone else via email. NOTE: Make sure that your voicemails being sent to your... -
Self-Service Support
... I start my magicJack and/or see "Error: Broken Storage" On your computer: Click "Start" Go to "My Computer" Locate the drive named "Vista Only", "Phone", or "Removable Disk" (make sure it is the magicJack drive) Right click that drive Click "Format" Unplug your magicJack Wait 30 seconds Plug your...
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